ROCHELLE GREENE
SNAPSHOT
20+ years of proven loan processing and collections management in the buy-here pay-here industry. Started career as a cashier/ title clerk, promoted to single point loan processing/ collections, promoted to single point collections manager, and promoted to finance manager over multi-point buy-here pay-here franchise. In 2015, took an opportunity to develop the Charlotte market with the company. In 2017, left the Byrider organization to start a new dealership with a family member and management team.
EXPERIENCE
LIFT AUTO SALES, Charlotte, NC — Finance Manager/ Loan Processor/ Office Manager AUG 2017 - DEC 2025
● Responsible for all aspects of finance for the dealership
● Reviewed, verified and closed all buy here pay here loans
● Reviewed, verified, closed, and processed all outside lender loans
● Prepared and processed all title work for the vehicles sold in house or outside lenders
● Handled all customer service calls for sales, finance, and service JD Byrider/CNAC, Akron, OH - Charlotte, NC — Finance Manager/ Loan Processor/ Underwriter
FEB 2015 - AUG 2017 - Charlotte, NC
● Oversee all finance operations for the Charlotte location of Ohio dealership group
● 1st year closed at 8.88% DQ 1+, 0.55% charge off, on an 8 million dollar portfolio
● Maxed out collections and charge off bonus for 18 consecutive months
● Interviewed every customers and underwriter for location SEPT 2006 - FEB 2017 - Akron, OH
● Oversee finance department for Akron location
● Responsible for 3 collectors on a 11+ million dollar portfolio, top performing collections in 1+, 30+, and C/0.
● Interviewed 90% of all customers, verified, and processed all loans
● Location received Top 25 award (out of 160) 10 times over the course of career at the location. The top 25 ranking consists of sales, collections, and profitability.