Senior AI Automation Leader for Financial Services

JAGANATHAN JAGADEESAN

**********.**********@***********.*** +1-409-***-**** Open to Relocation

WHY ENORMOUS SHOULD HIRE ME

BPM Process Development: Your role requires developing BPM processes with Camunda 7 / 8; At JPMorgan Chase, I led AI automation initiatives integrating frameworks like n8n and MCP. Agile Collaboration: You need to collaborate with technical product management and operations in an Agile model; At Backbase, I led a team to deploy scalable workflows and real-time orchestration for major banking institutions.

Inclusive Environment Promotion: The role involves promoting an inclusive working environment; Throughout my career, I prioritized teamwork and inclusivity, leading cross-functional teams to establish secure API connectivity and automation governance.

AI Automation Expertise: Your job description emphasizes AI automation; At JPMorgan Chase, I showcased expertise in developing and implementing complex processes for automation initiatives. Financial Sector Experience: The role entails service delivery across financial sectors; My experience in compliance frameworks and service delivery across financial and regulated sectors aligns well with the requirements of the role.

WORK EXPERIENCE

JPMorgan Chase & Co. Nov 2024 – Present

Senior Technical Manager / Agentic AI Architect - Consumer & Community Banking Jersey City, NJ

■ Lead North American AI automation and mobile architecture initiatives integrating n8n and MCP-driven frameworks.

■ Architect end-to-end RAG pipelines using LangChain, Pinecone, and Supabase for intelligent process orchestration.

■ Implemented AI-powered compliance and risk-monitoring workflows aligned with FDA, HIPAA, PCI, and SOX standards.

■ Designed multi-agent automation for service management, improving SLA adherence by 30%.

■ Collaborated with cross-functional teams to establish secure API connectivity and automation governance.

■ Directed teams on AI-driven incident response and predictive maintenance systems for service reliability. Backbase May 2020 – Nov 2024

Mobile Architect / Technical Service Leader Remote

■ Directed AI automation and mobile architecture initiatives for clients including US Bank, Navy Federal Credit Union, Bank of Oklahoma, and Truist, enhancing service continuity and compliance through n8n and LangChain-powered platforms.

■ Led a 15-member cross-functional team to deploy scalable multi-agent workflows, RAG pipelines, and real-time orchestration, supporting over $125M in annual revenue impact for major banking institutions.

■ Architected customer feedback and analytics systems using AI-powered insights, boosting user retention by 20% and driving continuous service improvement.

■ Implemented AI-driven standardized support models for onboarding, deployment, and upgrades across client banks, reducing incident escalations by 30% and improving SLA performance. Robert Bosch LLC Aug 2019 – Apr 2020

Senior Technical Project Manager – Healthcare Systems Germantown, MD

■ Managed regulated healthcare product services for the EVERSENSE project, ensuring compliance with FDA and medical device standards.

■ Oversaw migrations of legacy healthcare apps to secure, scalable platforms, improving reliability and compliance reporting.

■ Defined service support processes with product managers and trained teams in delivering compliant, secure healthcare app features.

■ Mentored technical teams to align software lifecycle practices with compliance and cybersecurity standards. SiriusXM Jun 2018 – Aug 2019

Lead Android Developer / Service Integration Lead Irving, TX

■ Led client-side team development for the eCommerce project for SiriusXM TX, integrating AWS services and Microsoft cognitive services LUIS, driving $15M in annual revenue.

■ Developed a voice-activated shopping assistant and implemented machine learning algorithms to personalize product recommendations.

ALTEN Calsoft Labs May 2015 – May 2018

Lead Android Developer – Aviation & Transportation Services Bangalore, India

■ Developed mobile solutions for Malaysia Airlines, enhancing booking, payments, and notifications through secure APIs and generating $25M in annual revenue.

■ Trained engineering teams on scalable mobile architecture and agile product delivery models. Dexterity, AscenteQ, Naso Technologies, FuGenX

■ Focused on mobile platforms, service integration, and scaling customer-facing applications. EDUCATION

Sathyabama University

Master of Science in Software Engineering Chennai, India SKILLS & INTERESTS

Spring Boot Microservice architectures Power Automate Azure Cross-functional Collaboration Information Security Agile methodology Observability Fraud Prevention Strategies R MCP RAG Pipelines Container technologies (Kubernetes, Openshift, Docker) Agentic AI Workflow Design Pinecone Service Delivery Leadership Project Management Mobile Platform Engineering Automation Governance Fraud Prevention Capabilities Hive Cloud services provisioning automation Strategic Thinking SLA Optimization Integration of Data Sources Machine Learning Algorithms Workato Collaboration Microservices Cloud-Native Solutions Presentation Skills Yellow Brick Flowise Docker n8n IAM

(Identity and Access Management) Infrastructure as Code AI Strategy & Process Automation Data Insights Make Risk Assessment Strategies Automation Architecture LangChain Statistical Techniques Kubernetes Python GCP Zapier BPM (Business Process Management) Camunda 7/8 RESTful APIs Leadership Problem Solving AWS Technical analysis Payment Products GitHub Actions Linux/UNIX system administration Supabase Jenkins LlamaIndex Emerging Technologies Data Processing Fraud Detection

Vector Databases Compliance (FDA, HIPAA, PCI, SOX) Network security SQL Data Analysis