Customer-Focused Service Professional with Team Leadership

Ashlie Dale

Sacramento, California 916-***-**** ***********@*****.***

Skills

Team Collaboration, Fast-paced environments, Organization, Verbal Communication

Customer Engagement & Service, Detail-Oriented, Cash Handling & POS Systems

Experience

September 2023- August 2025

Disneyland- steward

●Supported kitchen staff by ensuring timely and sanitary cleaning of kitchenware and tools.

●Collaborated in teams of 5-10 to maintain cleanliness and safety standards.

●Demonstrated stamina and efficiency in a high-demand environment with long shifts and physical tasks.

April 2023-September 2023

Shorty’z, Fullerton- Server/hostess

●Managed incoming guests and coordinated take-out orders during peak hours.

●Maintained a clean and organized work environment, contributing to the overall team performance.

●Built strong relationships with regular customers and contributed to team success.

December 2020 - May 2021

Dutch Bros Coffee, Carmichael- barista

●Prepared drinks quickly and accurately in a high-volume, fast-paced setting.

●Maintained the cleanliness and organization of workstations.

●Maintained an upbeat attitude to enhance customer experiences.

July 2020 - August 2021

Fahrenheit 250, Roseville- hostess/server

●Greeted guests, managed reservations, and ensured the cleanliness of the dining area.

●Took phone orders and assisted with takeout logistics.

●Ensured smooth flow of customer service operations.

Education

August 2021 - May 2025

California State University, Fullerton, Fullerton, CA. - Political science major, Minor in Anthropology. Cum Laude.

Moot Court CSUF 2024

●Competed against students from different schools across the U.S. to present a side of a Supreme Court proceeding to expert judges using case law and legal reasoning.

●Gained a deeper understanding of legal issues and developed argumentation skills.

Pi Sigma Alpha: Political Science Honor Society

●Promotes civic engagement among students. Organizes events, community service, and discussions to gain a deeper understanding of politics and government.

References

Chris Zounatiotis (manager from Shorty’z): 714-***-****

Jacob Carriker (manager from Fahrenheit 250 BBQ): 916-***-****

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