Shaniya Serrano
Jersey City, NJ *****
*************@*****.***
Willing to relocate to: Bayonne, NJ - Jersey City, NJ - Union City, NJ Authorized to work in the US for any employer
Work Experience
Dietary Aide/Patient Access
Jersey City Medical Center-Jersey City, NJ
February 2024 to December 2024
1. Take patients’ Br/Lun/Din orders
2. Serve food to patients
3. Round Late orders
4. Sanitize transport trucks
5. Floor stock
6. Arrive patients
7. Registration
8. Obtain insurance info
9. Manage payments
10. Cancel/reschedule appointments
Collections Specialist
Penn Credit
December 2022 to April 2023
1. Medical debts
2. Merchandise collections
3. Traffic citations
4. Taxes debt
5. Parking fines
6. Utilities
Team Member
Target
July 2016 to November 2020
1. Ship from store team lead
2. Logistics
3. Cashier
4. FULFILLMENT/PACKING/PICKING
5. UNLOADING
6. INVENTORY
7. Pallet Jack
Education
High school diploma
Keystone Job Corps - Drums, PA
April 2017 to December 2017
Skills
• Negotiation
• Babysitting
• Warehouse experience (5+ years)
• Medical Collection
• Organizational skills (3 years)
• Injections
• Telemarketing
• Housekeeping (5+years)
• Patient Care
• Reception
• EMR
• B2B sales
• Insurance Verification
• Customer service
• Scheduling
• HIPAA
• Restaurant experience (Less than 1 year)
• Vital Signs
• Medical Billing
• Cleaning (5+ years)
• documenting
• Front Desk
• Medical Records
• PHLEBOTOMIST (Less than 1 year)
• Medical Scheduling
Certifications and Licenses
Certified Phlebotomy Technician