Sales Professional with 3+ Years of Experience

ESTEFFANI TORRES

Leesburg, VA ***** · 571-***-****

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Professional with 3+ years of sales experience pursuing full time employment Authorized to work in the US for any employer

Education

High School, Loudoun County High School

Graduated with 3.89 GPA

WORK EXPERIENCE

AUGUST 2026-PRESENT

MANAGER, TRINITY HOUSE CAFE

● Manages daily operations consistently exceeding monthly sales targets

● Conducts weekly inventory counts and places orders for supplies assuring stock availability for top selling items

● Handles cash management, including safe drops, bank deposits, and cash drawer reconciliations

● Overseeing compliance with local health department regulations and safety standards

● Creates weekly schedules using Humanity

● Answer customer emails as well as weekly reports

● Manage a team of 12 staff efficiently

● Holds a Food Service Certification

SEPTEMBER 2024 -PRESENT

SERVER/ HOST, THE LOST FOX

● Provided knowledge recommendations on daily specials and wine pairings enhancing the dining experience for guests

● Built rapport with regulars and new patrons resulting in consistent 5 star reviews

● Managed 10+ tables during peak hours ensuring timely service and high customer satisfaction

● Maintained in depth wine knowledge and wine pairings

● Used toast to accurately process orders and payments

● Maintained an average of 22% of tips

APRIL 2024-SEPTEMBER 2024

ACCOUNT EXECUTIVE/ RESIDENTIAL SERVICES, SPARK MARKETING (SEASONAL)

● Conducted professional, in-person consultations to educate homeowners on pest threats, tailored services, and safety protocols

● Increased route density by in assigned, untapped territories through strategic, cold-call prospecting.

● Utilized sales CRM software to manage leads, schedule follow-up appointments, and process service agreements accurately.

● Managed a high volume of daily face-to-face interactions, averaging 60 + in-depth presentations per day.

● Participated in daily, morning team meetings to review sales quotas, role-play objections, and analyze performance.

● Consistently maintained a clean, professional appearance and represented the brand favorably in residential communities.

SEPTEMBER 2023-APRIL 2024

SERVER, UNCLE JULIOS

● Carrying and lifting up to 50 lbs

● Managed 8+ tables during peak hours, ensuring timely service and high customer satisfaction

● Used toast to accurately process orders and payments

● Maintained an average of 22% of tips

● Built rapport with regulars and new patrons resulting in consistent 5 star reviews APRIL 2023- SEPTEMBER 2024

ACCOUNT EXECUTIVE/ RESIDENTIAL SERVICES, BOLD SERVICING (SEASONAL)

● Participated in bi-weekly training to develop and improve sales technique 2

● Exceeded first quarterly sales target by follow ups and consist daily performance

● Conducted professional, in-person consultations to educate homeowners on pest threats, tailored services, and safety protocols

● Increased route density in assigned, untapped territories through strategic, cold-call prospecting.

● Utilized sales CRM software to manage leads, schedule follow-up appointments, and process service agreements accurately.

SEPTEMBER 2022- APRIL 2022

APEX ENERGY SOLUTIONS

● conducted daily high-volume canvassing (30-50+ homes), initiating conversations to educate homeowners on energy-efficient window products.

● Utilized CRM software to meticulously track leads and follow-up activities, improving customer retention and lead follow-up success rates by 20%.

● Lead Generation & Prospecting

● Utilized strong interpersonal skills to build Rapport with prospects

● Developed and executed self-directed route planning, maximizing, covering, and prospecting new neighborhoods"

Skills:

● Ability to multitask

● Bilingual

● Proficient with word and excel

● Adaptability with technology

● Customer Service

● Time Management

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