Seasoned Administrative & Customer Service Leader
Resume:
William T. Franklin
Contact
Leesburg, VA 20176
*******@*****.***
Summary
Professional and organized customer service representative with more than 20 years of administrative experience. Problem solving, leadership, communication, and integrity are the hall marks of my character. Very dependable and people oriented, ability to productively manage heavy workloads while maintaining high quality standards. Adept at prioritizing to effectively multi-task while working with deadlines. Self-motivated team player with expertise in word processing programs, formatting spreadsheets and data entry.
Education
Park University & University of Maryland
Military Installations Overseas
General Education
GPA 3.00
Key Skills
Administration
Office Management
Microsoft Office Suites
Customer Service
Communication
Problem-solving
Experience
May 2021 – September 2021
Client Services Representative Supervisor • Canon USA
Provided administrative support to Visa Corporation
Maintained conference rooms
Coordinated work request
February 2011 – January 2021
Invoice/Accounting Associate • Walmart Corporation
Verified and processed invoices for payment
Prepared schedules for management
Prepared profit and loss reports for inventory
September 1989 – September 2010
Administration and Logistics Leader • United States Marine Corps
Managed the departments travel arrangements for the movement of personnel and cargo
Coordinated administrative tasks to the appropriate cross function teams
Maintain records for travel invoices
Consolidated payments from multiple services and submitted government invoices for payment
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