Medical Assistant Patient Care Specialist

Kim Vandegrift

Puyallup, WA *****

************@*****.***

+1-360-***-****

Professional Summary

I have a desire to help people and have a passion for the medical field. During the time I was not working I was a stay at home mom with my 3 daughters. I also went to college part time and got my AA. I also took a medical terminology class, medical math, and 3 Anatomy classes so, I am very knowledgeable of the human body.

Work Experience

Cashier

Safeway-Frederickson, WA

September 2019 to March 2025

At this position I rung up groceries and bagged them. I also stocked shelves as needed. This job required me to have very strong customer service skills.

In Home Caregiver

Private-Centralia, WA

September 2011 to June 2013

At this job I cared for an elderly lady, I assisted her with all her daily living activities. Prepared her meals, administered her medication, bathed her and cleaned the house as needed. Receptionist

Centralia Chehalis Veterinary Hospital-Chehalis, WA April 2004 to June 2006

At this position I answered a multi-line phone, scheduled medical appointments for dogs and cats, scheduled surgeries, checked animals into appointments, cleaned and prepped exam rooms, charted vitals and symptoms and also helped the veterinary with holding animals during exams or procedures. I also did many other clerical duties such as filing, account receivables and billing. I greeted customers and kept the waiting room clean.

CNA - Certified Nursing Assistant

Liberty Country Place-Centralia, WA

April 2004 to March 2005

At this position I was responsible for 5 residents during my shift. I assisted them with anything needed. Which included helping them with going to the bathroom, dressing, and eating. I also charted and assisted the RN with anything she needed.

Education

College

Clover Park Technical College-Steilacoom, WA

April 2023 to August 2025

Medical Assisting (Associate's degree)

High school diploma or GED

Skills

• Patient care

• CPR

• Microsoft Outlook

• Computer operation

• English

• Clerical experience

• Mobile devices

• Medical chart preparation

• Attention to detail

• Office experience

• Patient scheduling via phone

• Client interaction via phone calls

• Leadership

• Managing patient records

• Administrative experience

• Cleaning

• Patient service

• Patient flow optimization

• Emotional regulation techniques

• Basic math

• Phone etiquette

• Infant care

• Teamwork

• Technical Proficiency

• Collaborate with healthcare professionals

• Multi-line phone systems

• Record keeping

• Phone answering

• Communication with pet owners

• Manual patient registration

• Processing cash transactions

• Personal grooming assistance

• Patient scheduling via online systems

• Animal restraint

• Hospital experience

• Phone communication

• Nursing

• Home health

• Nannying

• Office management

• Medical office experience

• Patient personal care assistance

• Experience working with students

• Front desk

• Grammar Experience

• Medical receptionist

• Counting cash

• Accounting

• First aid

• Public relations

• Experience with children

• Cooking

• Conflict management

• Typing

• Word processing

• Client communication

• Time management

• Assisting medical staff

• Geriatrics

• Home & community care

• Clinic

• Radiology

• Stocking

• Caregiving

• Home care

• Zoom

• Data entry

• Cash register

• Microsoft Word

• Multitasking

• Maintaining patient confidentiality

• Veterinary assistant experience

• Filing

• Customer service

• Driving

• Childcare

• ADLs

• Toileting assistance

• Writing skills

• Patient interaction

• Patient monitoring

• Warehouse experience

• Customer inquiry handling

• Healthcare infection prevention and control expertise

• Microsoft Excel

• Client services

• Cash handling

• Anatomy knowledge

• Sanitation

• 10 key typing

• Veterinary experience

• Dog handling

• Meal preparation

• Organizational skills

• Communication skills

• Customer support

• Retail math

• Acute care

• Heavy lifting

• Senior care

• Medication administration

• Photography

• Assisted living

• Computer skills

• Mental health and behavioral care

• Medical records

• Availity

• Computer literacy

• Direct patient care

• Balancing cash drawers

• Medical administrative support - Medical administrative support experience (1-2 years)

• Electronic health records (EHR) management

• In-person patient scheduling

• Handling patient inquiries

• Medical scheduling

Certifications and Licenses

Driver's License

CPR Certification

Food Handler Certification

CNA

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