Front Desk Concierge.

Luiz-Ottavio Faria *** West **th Street Apt ***, New York City, NY 10019-3529 Tel/WhatsApp 917-***-**** E-mail: ****************@*****.***

**-******** ******* ********* **** 3 years experience, delivering high-level guest services in residential buildings and corporate environments. Known for professionalism and creating memorable quest experiences.

02-Core Skills Guest relations. Customers Service. Front desk operations. Support the Package room and inventory bookings.

Manage visitor logs and help maintain accurate resident preferences. Move-in and move-out support. Prepare elevators and common areas for scheduled moves. Notify the Resident manager of unscheduled move-ins/outs. Ensure smooth transitions with clear communication.

03-Welcome prospective residents and alert the leasing team. Share branded materials and collect contact information. Resident and guest services. Greet residents and guests with professionalism and warmth. Announce visitors and manage deliveries with care. Keep the lobby calm, clean and inviting. Support leasing tours and resident events with a polished front desk presence. Conduct lobby checks for lightning, music, scent, and overall atmosphere. Security and Access control. Monitor building camera systems and logs. Respond to safety or privacy concerns calmly and appropriately.

04-Work experience. Victoria Tower Residences, 230 West 126 Street, New York City, NY 10027 April 2025 to Present. I work in different shifts, handling packages, dry cleaners, food delivery. 05-I speak fluently English, Portuguese, Spanish, Italian and understand French and German. Former electrician and love for classical music.