Community Outreach & Intake Specialist Candidate

AILEEN

FERNANDEZ

New York, NY

(***) ***- ****

**********@******.***

EXPERIENCE

Intake Coordinator The Roosevelt Hotel, New York, NY 2023– present

• Facilitate migrant registration, ensuring accurate intake information and providing detailed resource guidance

• Collaborate with healthcare professionals, social workers, and legal services to meet migrants' needs

• Maintain accurate records, track referrals, and ensure a welcoming environment Americorps Trainee Youth Action Programs and Homes, New York, NY 2011 - 2025

• Lead community outreach and recruitment, delivering engaging presentations and collaborating with community partners

• Provide exceptional customer service and communication to community members Hostess and Server Dinosaur BBQ 2017–2025

• Organized floor plan and managed POS seating chart

• Oversaw front-of-house duties including maintaining cleanliness and organization

• Ensured a positive experience for guests upon arrival and departure

• Trained new staff members and coordinated work schedules EDUCATION

Highschool equivalency diploma Youth build Action & Homes 2010 – 2011

SKILLS

- Technical: Microsoft Word,

Internet Research, Data Entry

- Languages: Fluent in

Spanish

- Certifications: CPR

Certified, OSHA 10 Certified

- Communication: Excellent

customer service,

presentation, and

interpersonal skills

- Organizational: Strong time

management, multitasking,

and record-keeping abilities

Contact this candidate