Trudy Jones
Fort Lauderdale, FL 33312
Objective: Searching to secure a challenging position where I can utilize my
knowledge and experience in an office setting, that provides the opportunity for professional growth.
Summary of Qualifications
· Knowledge in Medicare regions, private insurance billing guidelines and procedures.
· Strong Collection and organizational skills and techniques to obtain correct payment from Insurance Companies.
· Computer literacy in standard office applications, Data Entry, Windows, Ms Word; mastered industry specific software applications such as; ACP and Noble House.
· Utilize clear verbal Communication and interpersonal skills to prepare documentation and report results as warranted to job responsibilities.
· Exceptional ability to prioritize and multitask work to meet goals and objective within acceptable time frames.
Experience:
Royal Seas Cruises Fort Fort Lauderdale, FL
Sales Agent 2019
FRESH REGGAE BAND Bridgeport, CT
Booking Agent 2011-2017
Worked as a execute booking agent functions in a travel agency setting.
Answer and respond to inquiries made to travel agencies.
Interact with other travel agents in other locations for extended customer service.
Ensure quality services in the functions of booking agent duties.
Interact constantly with clients, owners, managers, and promoters.
AOM HEALTHCARE SOLUTIONS Deerfield Beach, FL
Medical Billing/Reorder Specialist (Durable Medical Equipment) 2006-2010
Document all patient information to ensure that customer receives medication in timely manner.
Maintain accurate and detailed collection notes. Perform insurance verification duties in all Medicare Regions.
Maintain compliance with departmental policies and procedures.
Performed job responsibilities within established guidelines (HIPPAA/PHI, Medicare/Medicaid) for Diabetic and respiratory patients.
UNITED COLLECTIONS BUREAU Davie, FL
Collections Representative 2003-2006
Responsible for all phases of collections from 1st party payers. Discussed payment alternatives with clients and interacted with branch managers regarding client’s invoice.
AETNA LIFE AND CASUALTY INSURANCE CO. Trumbull, CT
ADMININSTRATIVE ASSISTANT 2000-2003
Prepared Insurance reports.
Filed insurance documents, entered investigative reports such as; insurance policies, data entry and proof reading.
Education:
University of Bridgeport (Business)