Salesforce Developer with 5+ Years of Experience

Dharani Erri

Salesforce Developer

+1-347-***-**** *.***********@*****.***

Summary

Results-driven Salesforce Developer with 5+ years of experience in end-to-end CRM solution delivery across Sales, Service, Experience, and Health Clouds. Proven expertise in designing and implementing scalable, compliance-driven Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, and Experience Cloud. Adept at building secure, high-usability interfaces, implementing complex financial validation logic, and integrating with external systems using REST/SOAP APIs and MuleSoft. Holds Salesforce Platform Developer II certification and strong expertise in RBAC, audit logging, and DevOps practices.

Technical Skills:

Salesforce: Apex, Triggers, LWC, Aura, Visualforce, Flows, Process Builder, Experience Cloud, Security (Profiles, Permission Sets, RBAC), SOQL/SOSL

Integrations: REST/SOAP APIs, MuleSoft, Platform Events, Jitterbit, Postman

DevOps: Salesforce DX, Copado, GitHub, CI/CD, Change Sets, Automated Testing

Tools: Data Loader, Jitterbit, VS Code, Workbench, Salesforce CLI

Certifications: Salesforce Platform Developer II, Administrator, Platform Developer I, Agentforce Specialist

Professional Experience

Salesforce Developer

Navy Federal Credit Union San Diego, CA Jan 2025 – Present

Designed and developed custom Lightning Web Components (LWC) to enhance user experience and streamline case management workflows within Experience Cloud.

Implemented complex financial validation logic using Apex and Flows to enforce multi-variable budget allocation rules and compliance requirements.

Integrated Salesforce with external ERP systems using REST APIs and middleware, ensuring seamless data synchronization.

Migrated legacy Aura components to LWC, improving performance, maintainability, and user engagement.

Utilized Lightning Message Service (LMS) and Pub/Sub for dynamic component communication across Lightning pages.

Managed end-to-end release cycles using Salesforce DX and Copado, enabling CI/CD with automated testing and deployment controls across sandbox environments.

Collaborated with UX and product teams to design intuitive, accessible interfaces aligned with business processes and compliance standards.

Salesforce Developer

Northern Trust Bank Chicago, IL Mar 2024 – Sep 2024

Built and configured Salesforce Health Cloud objects, Flows, and Apex triggers to automate patient intake, eligibility checks, and budget validation workflows.

Implemented RBAC and audit logging using permission sets, sharing rules, and Apex-managed sharing to ensure HIPAA-compliant data access.

Developed custom LWC components for high-usability interfaces, improving case review efficiency by 30%.

Integrated Salesforce with external healthcare systems using SOAP/REST APIs and managed data exchange for near-real-time updates.

Used Copado for CI/CD pipeline management, ensuring controlled deployments across sandbox and production environments.

Developed and maintained batch processing automation using Apex to handle high-volume data operations while adhering to Salesforce governor limits.

Created comprehensive technical documentation and deployment runbooks to support audit readiness and streamline onboarding for cross-functional teams.

Salesforce Developer

Accenture India Jan 2021 – Jul 2023

Developed and deployed Apex classes, triggers, and Lightning components to automate business processes across Sales and Service Clouds.

Configured Experience Cloud communities with custom objects, forms, and role-based access for external users.

Integrated Salesforce with external applications using REST APIs and handled authentication, payload mapping, and error logging.

Executed end-to-end testing (unit, integration, UAT) and managed deployments using Change Sets and sandbox refreshes.

Designed and implemented custom validation rules and complex formula fields to ensure data quality and enforce business logic across financial workflows.

Managed Salesforce environment releases using DevOps tools such as Salesforce DX and Copado to automate deployments and maintain version control.

Collaborated with business analysts and stakeholders to translate functional requirements into technical designs and scalable Salesforce solutions.

Salesforce Business Analyst / Administrator

Spectra Infosystems India May 2019 – Dec 2020

Administered user roles, profiles, permission sets, and security settings to maintain data integrity and access control.

Automated business processes using Process Builder, Workflow Rules, and Approval Processes with time-based actions.

Performed data migration and cleansing using Data Loader and managed data relationships (master-detail, lookup).

Designed and maintained reports, dashboards, and custom pages to support business operations.

Configured and managed Experience Cloud (Community) settings to enable secure external user collaboration and self-service portals.

Developed and enforced data quality standards through validation rules, duplicate management, and automated data cleansing workflows.

Collaborated with cross-functional teams to gather requirements, design solutions, and deliver training to end-users on new Salesforce features and processes.

Education:

Master of Science, Business Intelligence & Analytics GPA: 3.9/4.0

Stevens Institute of Technology New Jersey, USA Expected May 2025

Bachelor of Engineering, Electrical & Electronics Engineering GPA: 3.5/4.0

S R University Warangal, India May 2020

Certifications:

Salesforce Certified Platform Developer II

Salesforce Certified Platform Developer I

Salesforce Certified Administrator

Certified Agentforce Specialist

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