Isis Williams
New York, NY
*************@*****.***
Compassionate Home Health Aide with a wide range of medical care skills applicable to positions in private healthcare environments. Adept at meeting patient needs in a timely manner. Focused on maintaining patient care requirements.
Work Experience
PCA Personal Care Assistant
Selfhelp Community Services, Inc. - New York, NY
August 2023 to Present
helps patients with basic daily tasks while they are recovering from illness, injury, or a procedure. Support Specialist
D&P HOME CARE - Harrisburg, PA
January 2019 to December 2022
· Accompanied clients to locations outside the home, such as to physicians’ offices or on outings, using motor vehicle.
· Assisted patients with daily activities, including light housekeeping.
· Ensured that patients took daily medications as prescribed by medical doctor.
· Communicated with patient family members on a regular basis.
· Maintained detailed records of patient vitals and weekly progress. Virtual Customer Service Representative
DIAMOND RESORTS - City, State
January 2020 to December 2021
· Answered customers’ questions about services, prices, and availability.
· Booked transportation and hotel reservations, using computer or telephone.
· Processed reservation payments using computer or telephone Test Proctor
GENERAL HUMAN OUTREACH INC. - New York, NY
January 2019 to December 2020
· Monitored test rooms during the administration of examinations.
· Enforced time limits and compliance with other examination procedures.
· Distributed examination materials to candidates.
· Checked candidate’s identification.
Education
High School Diploma
Christian Academy - Philadelphia, PA
Skills
• Ability to assist patients with a variety of daily healthcare tasks
• Data-Entry
• Excellent verbal and written communications skills
• Social Work
• Crisis Intervention
• Broad knowledge of medical care techniques
• Medical Records
• Familiar with all aspects of senior care, especially in-home environments
• Help Desk
• Developmental Disabilities
• Medication Administration
• Caregiving
• Customer service
• Typing
• Vital signs
• Supervising experience
• Retail sales
• Food handling
• Leadership
• Hospitality
• Microsoft Office
• Communication skills
• Working with people with disabilities
• Working with people with developmental disabilities
• Classroom experience
• Help desk
• Hotel experience
• Cooking