Retail & Customer Service Professional with Sales Focus

ASHANTIE MOORE

917-***-**** *************@*****.***

PROFESSIONAL SUMMARY

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

KEY SKILLS

Customer Service Microsoft office Cosmetology Licensed Cosmetologist Team Collaboration Punctual and reliable Types 40 WPM Cash Handling POS System Attention to detail

WORK EXPERIENCE

Sales Manager Tailspin Toys Portland, OR October 2024 – December 2025

Processed transactions accurately using point-of-sales systems to enhance customer satisfaction.

Assisted customers with products inquiries and returns, fostering a positive shopping experience.

Maintained cleanliness and organization to checkout area to ensure operational efficiency.

Managed cash register operations, balancing receipts and cash at end of shifts.

Beauty Enthusiast Duane Reade October 2020 – September 2021

Build trust with clients through demonstrating our knowledge and passion for beauty

Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.

Provided personalized beauty consultations to enhance customer satisfaction and product knowledge.

Increased sales revenue by efficiently upselling and cross-selling beauty items based on client’s needs.

Sales Associate Duane Reade October 2019 – November 2020

Processing sales transactions, also processing returns, distributed refunds and encouraging customers to sign up for membership cards.

Handled returns and exchange following company policies to ensure customer compliance and retention.

Greeted customers and helped with product questions, selection and purchases.

Developed strong relationship with repeat clients, leading to increased loyalty and return visits.

Sales Associate/Cashier Century 21 Department store July 2017 – September 2019

Processing sales transactions, also processing returns, distributed refunds and encouraging customers to sign up for membership cards.

Handled returns and exchange following company policies to ensure customer compliance and retention.

Greeted customers and helped with product questions, selection and purchases.

Developed strong relationship with repeat clients, leading to increased loyalty and return visits.

Student Intern Junior citizen Police Academy October 2016 – June 2017

Company Overview: Liberation Diploma Plus High School - student intern.

Assisted in developing project documentation and reports for team presentation.

Gained experience, exposure and knowledge of career-specific procedures and systems.

Assisted with various projects in a research and communication capacity.

EDUCATION & CERTIFICATIONS

COSMETOLOGY Empire Beauty Schol Oct 2023

DIPLOMA August Artin High School June 2017

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