Gianna Ezeiruaku
Berlin, NJ *****
*********@******.***
Professional Summary
Dedicated Health Sciences student at Howard University on a Pre-PA track. Hardworking, career-driven, and passionate about entering the medical field. I have strong customer service skills with hands-on experience in the food industry, bringing reliability, teamwork, and the ability to thrive in fast-paced environments. Looking for opportunities to build new skills, gain practical experience, and contribute positively to any workplace.
Work Experience
Register
Carollos Family Restaurant & Pizza-Berlin, NJ
February 2023 to November 2025
• Greet customers and take orders in person and over the phone.
• Operate the register: process cash, card, and online payments.
• Learn menu items and answer customer questions.
• Package pizzas, sides, and drinks for pickup orders.
• Maintain a clean counter, dining area, and register space.
• Communicate clearly with kitchen staff about orders or changes.
• Provide great customer service and help resolve minor issues. Server/Waiter
Brandywine Voorhees by Monarch-Voorhees, NJ
May 2024 to September 2024
• Provided friendly, patient, and attentive meal service to elderly residents in a comfortable dining environment.
• Delivered meals to tables, ensured dietary needs were met, and accommodated special requests.
• Maintained a clean and organized dining area, including setting tables, serving meals, and clearing dishes.
• Communicated with kitchen staff regarding orders, allergies, and resident preferences.
• Built positive relationships with residents by offering compassionate, respectful, and supportive service.
• Followed safety, sanitation, and health guidelines to ensure a safe dining experience. Hostess
Ollie Gators Pub-Berlin, NJ
August 2022 to February 2023
• Welcome guests as they arrive and manage the seating chart.
• Operate POS system for takeout and dine-in payments.
• Answer phone calls for reservations or to-go orders.
• Keep the front area clean and well-organized.
• Communicate with servers and kitchen staff to maintain service flow.
• Handle customer questions, concerns, and special requests.
• Assist with packaging to-go orders when needed.
Hostess
Pasta Vino-Berlin, NJ
September 2021 to August 2022
• Welcomed guests with a warm, professional demeanor and created an elegant first impression.
• Managed reservations, seating charts, and waitlists to ensure smooth and efficient service flow during busy hours.
• Escorted guests to their tables, presented menus, and communicated special requests or celebrations to servers.
• Provided high-level customer service by answering questions about the menu, restaurant policies, and dining experience.
• Coordinated closely with servers, management, and kitchen staff to maintain a refined and organized dining environment.
• Maintained a clean, sophisticated front-of-house area and upheld the restaurant’s high service standards.
• Handled phone calls for reservations, private dining inquiries, and takeout orders with professionalism and accuracy.
Education
Health Science (University)
Howard University-Washington, DC
August 2025 to Present
High school diploma
Eastern Regional Highschool-Voorhees, NJ
September 2021 to May 2025
Skills
• Cash handling
• Food handling
• Teamwork
• Clean workspace maintenance
• Guest relations
• Cash register
• Food safety
• Client communication
• Payment card processing
• Restaurant experience
• Beauty & cosmetics sales
• Customer service
• Serving
• Food service
• Appointment scheduling
• Customer communication