Motivated Hospitality Leader with Strong Operations Experience
Resume:
Joanne
Boutchyard
Baltimore MD 21205
joanneboutchyard37@gmail.c
om
EXPERIENCE
Intuit TurboTax
January 1999-march 2002
Technical support for tax software
I was responsible for assisting customers with any and all issues with their software
Hampton Inn and Suites Annapolis.
Assistant General Manager
March 2023–Ocotber 2024
I was responsible for overseeing the day to day operations of the hotel and all of its departments
Managing staff
Handling finances
Ensuring guest satisfaction
Maintaining guest and property standards
Hampton Inn and Suites Fredericksburg.
Assistant General Manager
july 2006-November 2022
I was responsible for overseeing the day to day operations of the hotel and all of its departments
Managing staff
Handling finances
Ensuring guest satisfaction
Maintaining guest and company standards
EDUCATION
Ashford University -online. Degree in Business Administration . SKILLS
Excellent customer service
skills
good time management
responsible
reliable
LANGUAGES
English
Hospitality and Customer Service main area of experience Most of my career has been in hospitality. I started as a desk agent and worked every position in the front office to get to assistant General Manager. I am driven, organized, responsible and I manage time and projects well.
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