Senior Banking Executive Lending, Compliance & Operations

Manjola Dine

** ******* ***, ****** ******, NY

n *******.******@*****.*** n +1-347-***-****

Professional Summary

Accomplished banking professional with over 20 years of progressive experience in branch management, loan administration, credit analysis, compliance, and back-office operations. Recognized for strong leadership, regulatory expertise, and operational excellence. Proven track record in process optimization, client relationship management, and executive decision support. Fluent in English, Italian, and Albanian. Core Competencies

• Loan Administration & Credit Risk Analysis

• Branch Management & Staff Leadership

• Compliance & Regulatory Frameworks

• SWIFT / SEPA / Domestic Payments

• Treasury & Cash Flow Management

• Client Relationship Development

• Operational Process Optimization

• Financial Reporting & Audit Support

• Advanced Microsoft Excel, Word, PowerPoint SQL & Database Management Professional Experience

First Investment Bank – Tirana, Albania

Senior Specialist, Loan Administration Feb 2025 – Present

• Administer and monitor loan documentation ensuring compliance with banking regulations.

• Coordinate loan disbursements and execute system updates.

• Prepare management and regulatory reports.

• Support system optimization projects within core banking operations. United Bank of Albania – Tirana, Albania

Branch Manager May 2024 – Aug 2024

• Directed branch operations including lending, accounts, and client services.

• Supervised and trained staff to achieve compliance and performance targets.

• Enhanced branch efficiency and customer satisfaction through process improvements.

• Promoted banking products and maintained strong client relationships. Intesa Sanpaolo Bank – Tirana, Albania

Senior Supervisor, Back Office Operations Oct 2018 – Apr 2022

• Managed back-office operations for retail, SME, and corporate clients.

• Oversaw payroll processing, reconciliations, and tax transactions.

• Improved accuracy and speed through workflow redesign. Intesa Sanpaolo Bank – Tirana, Albania

Specialist, Back Office Payments 2018

• Processed settlements, transfers, and utilities payments.

• Ensured compliance with internal control and regulatory procedures. Veneto Bank – Tirana, Albania

Multiple Roles (2011–2018): SWIFT Payments, Credit Officer, Personal Banker, Treasury, Head Teller

• Oversaw SWIFT payment operations and compliance monitoring.

• Conducted credit risk evaluations and loan processing.

• Managed treasury operations, reconciliations, and internal reporting.

• Delivered client-focused banking solutions and sales growth initiatives. Société Générale Bank – Tirana, Albania

Senior Cash Accountant Feb 2010 – Jan 2011

• Handled cash operations and treasury reconciliation tasks. Banka Popullore Shqiptare / Société Générale Bank – Tirana, Albania Teller Sep 2005 – Dec 2008

• Processed daily transactions and ensured accurate cash balancing. Education

University of Tirana – Faculty of Economics

Bachelor’s Degree in Finance & Business 2007 – 2010 Certifications & Training

• Microsoft Office Specialist (Excel, Word, PowerPoint)

• Advanced Excel & Database Management – O.R.T., ITK Training Institute

• Customer Service & Sales Excellence

Languages

• English – Fluent

• Italian – Fluent

• Albanian – Native

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