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Certified Medical Assistant with Case Management Experience

Location:
Little River, SC
Posted:
December 31, 2025

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Resume:

Doreen Byrnes

Little River, SC ***** +1-845-***-**** ******.*.******@*****.***

Professional Summary

Experienced CMA looking to grow with a nice medical practice. Authorized to work in the US for any employer

Work Experience

Certi ed Medical Assistant II

LRMC Employment Partners Little River, SC

January 2024 to Present

Case manager

PA

Referrals

File management

Certi ed Medical Assistant

McLeod Health Little River, SC

March 2023 to January 2024

• Assisted with other clinical and clerical duties to ensure optimization of patient experience within the practice.

• Supported 2 providers, seeing up to 80 patients per day.

• Took regular vitals on a day-to-day bases, vitals such as blood pressure, height, weight, pulse, heart rate, and venipunctures .

• Monitored patients total void volume, performed bladder scans.

• Triaged the patient; gather the patient’s medical history and placing them into Eclinical EMR system.

• Prepared treatment rooms for patient examinations.

• Veri ed insurances to make sure patients were receiving the proper coverage they needed.

• Scheduled patients and appointments for all upcoming visits. Medical Assistant

Dr. Frank Pedevillano, D.O Poughkeepsie, NY

January 2018 to December 2022

● Obtained patient’s medical history through initial conversation.

● Assisted 1 providers seeing about 30 patients per day.

● Inputted all medical history into Clinical system, making sure doctors had all the proper information needed.

● Collected vital signs such as height, weight, temp, blood pressure, respiration, pulse and EKG.

● Drew blood on all patients that were requested to be.

● Learned how to scan documents into systems, made daily appointments for patients, and called all patients back with lab results.

● Triage patients over the phone and collected any information making sure to put them into EMR systems.

● Cleaned instruments, sterilize in autoclave, and maintain the O.R.

● Prepped machines and scope for di erent producer. Waitress

Bone sh Grill Poughkeepsie, NY

February 2015 to June 2022

Server in a ne restaurant

O ce Manager

RRL Medical Practice Katonah, NY

March 2018 to April 2020

Assist with day to day o ce issues

Planned doctors schedule

RX re lls

Cma duties

Training externs

Pharmacy Tech

Hopewell Drug Store Hopewell Junction, NY

January 2016 to December 2018

● Communicated information clearly and accurately built a rapport with customers and proposed di erent products and services account history to help minimize their monthly bill.

● Assisted users to identify and solve software problems.

● Assisted customers with inquiries and provided all pertinent information

● Received and stored incoming supplies

● Counted stock and entered data in computer to maintain inventory records.

● Processed records of medication of patients computed charges and entered data in computer.

● Mixed pharmaceutical preparations lled bottles with prescribed tablets and capsules

● Maintained electronic banking operations, managed a sta of 4 sales associates, including hiring, sales training and employee development

● Skillfully resolved all customer service issues to mutual satisfaction.

● Held full pro t and loss responsibility for daily store operations, sales planning, inventory management and product promotions and visual merchandising.

● Cleaned equipment and sterilized glassware according to prescribed methods. Medical Assistant

East Coast Pain Management Fishkill, NY

January 2014 to December 2018

• Assisted with other clinical and clerical duties to ensure optimization of patient experience within the practice.

• Supported 2 providers, seeing up to 80 patients per day.

• Took regular vitals on a day-to-day bases, vitals such as blood pressure, height, weight, pulse, heart rate, and venipunctures .

• Monitored patients total void volume, performed bladder scans.

• Triaged the patient; gather the patient’s medical history and placing them into Eclinical EMR system.

• Prepared treatment rooms for patient examinations.

• Veri ed insurances to make sure patients were receiving the proper coverage they needed.

• Scheduled patients and appointments for all upcoming visits. Server

Charlie Brown's Steakhouse Mohegan Lake, NY

April 2010 to July 2017

Server 6-10 table sections

Lunch and dinner serves.

Certi ed Medical Assistant (CMA)

Medical Assistant (Externship)

Fishkill Medical Association

● Supported 1 provider, seeing about 30 patients a day.

● Performed phlebotomy on 3 to 4 patients a day, using butter y needles.

● Checked and record vital signs such as height, weight, blood pressure, temp, pulse, respiration, and EKGs

● Ensured patient records are updated within with concise notes regarding prestation, diagnosis and treatment plans.

● Assisted with other clerical duties to ensure optimization of patient experience within the practice.

● Prepared and faxed and/or called patient referrals to insurance company.

● Prepared laboratory requisition forms; called in prescriptions to pharmacy. Education

4

Col

Skills

Time management Organizational skills Writing skills ICD-9 Medication administration Quality assurance Intramuscular (IM) medication administration Software troubleshooting O ce management

Medical assisting - Medical assistant experience (16-20 years) Milliman Care Guidelines (MCG Health) Clerical experience Communication skills Patient care Productivity software Computer operation Microsoft Excel Technical Pro ciency Home health Administrative experience Computer skills Call center Vital signs Patient interaction Working with adult populations Computer literacy Medical o ce experience Subcutaneous (SubQ) medication administration Inhalation medication administration Sublingual (SL) medication administration Epic Customer service Teaching Primary care Sta training Analysis skills Patient monitoring Phlebotomy Behavioral health Maintaining patient con dentiality Google Suite Care plans Healthcare infection prevention and control expertise Motivational interviewing Medical records Medical-surgical SOAP Outpatient Managed Certi ed Nursing Assistants (CNAs) Topical medication administration Medical terminology Geriatrics Nursing Documentation review Bar Supervising experience Driving Ophthalmic medication administration Typing Nasal medication administration Pro t & loss Data entry EMR systems ICD-10 Microsoft O ce Front desk CRM system pro ciency Achieving HIPAA compliance CPT coding HIPAA ICD coding Cardiology Administering oral medications Managing allied health teams - Largest allied health team managed (6-10 team members) Anatomy knowledge Microsoft Outlook Databases Languages

English

Certi cations and Licenses

BLS Certi cation

Certi ed Medical Assistant

RMA

Pharmacy Technician License

AED Certi cation

Pharmacy Technician Certi cation

Certi ed Medication Technician

CCMA Certi cation

CPR Certi cation

Certi ed Phlebotomy Technician

First Aid Certi cation

Certi ed Medical Administrative Assistant

Medical Billing Certi cation

BC/BE Family Medicine

Certi ed School Nurse

CHAA

NCMA

Driver's License

Medical Technologist

ASE Automobile Service Consultant Certi cation

CNMT

Licensed Nursing Assistant

American Board of Genetic Counseling Certi cation

BC/BE

ACLS Certi cation

ServSafe

LVN

CPCT/A

IV Certi cation

Certi ed Medication Aide

NRCMA

Registered Pharmacy Technician

PTCB Certi cation

LPN



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