Customer Service & Food Safety Specialist

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Wiza

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Ashburn, VA 20147 703-***-**** *****************@*****.*** OMOLARA FEMI-PEARSS

Model Secondary School For The Deaf, Washington, DC High School Diploma, Nursing

EDUCATION

Dynamic and dedicated professional with experience at Shake Shack, excelling in customer service and teamwork. Proven ability to manage orders efficiently while ensuring compliance with food safety protocols. Recognized for attention to detail and a positive attitude, contributing to a welcoming dining experience and maintaining high standards of cleanliness. PROFESSIONAL

SUMMARY

SKILLS Multitasking and

organization

Customer service

Attention to detail

Basic math

Customer engagement

Time management

Teamwork and

collaboration

Cleaning and sanitation

Verbal and written

communication

Food handling safety

Beverage preparation

Order management

Health code compliance

Menu memorization

Positive attitude

Workplace safety

Product knowledge

Conflict resolution

Hospitality and

accommodation

CREW TEAM MEMBER 06/2025 to Current

Shake Shack, Vienna, VA

WORK HISTORY

Collaborated with team members to ensure efficient service delivery during peak hours. Operated kitchen equipment and maintained cleanliness in food preparation areas. Assisted customers with orders, providing friendly and prompt service. Learned food safety protocols, ensuring compliance during food handling and preparation. American Sign Language

Full Professional

LANGUAGES

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