Patient Care & Scheduling Coordinator Resume Title
Resume:
Jeanette Manzanares
Nutley, NJ
*************@******.***
Professional Summary
To obtain a position in a professional establishment where I can demonstrate my skills, plus make productive contributions and be able to take advantage of all the opportunities for growth and development.
Willing to relocate to: Bloomfield, NJ - Pennsylvania - Clifton, NJ Willing to relocate to: Nutley, NJ - Clifton, NJ
Work Experience
Patient Care Coordinator
Optum Health United Health Care
August 2024 to February 2026
• Register patients
• Assist patients with MyChart application
• Collection copayments/balances
• Verify insurance
• Schedule appointments
• create referrals
• Upload documents, fax and scanning
• Assist with taking vitals
Scheduling Coordinator
Alliance Homecare-New York, NY
February 2021 to August 2024
• Direct contact for patients/caregivers/doctors to coordinate short term and long term home care.
• Schedule nurses, therapists and home health aids for at-home patient services.
• Check schedules throughout the day for any cancellations or rescheduling.
• Data Entry
• Manage department schedule
• Verify benefits with insurance companies.
• Keep track of supplies that need to be ordered for patients and make sure nurses are equipped with the materials that they need.
• On call scheduling
Medical Receptionist
Sanitas
January 2015 to February 2021
• Answer phones and assist walk-in patients with professionalism
• Enter new patients into EMR system/update existing patient information
• Collect copayment and contracted rates
• Coordinate urgent care patient intake
• Verify insurance information/eligibility
• Obtain authorization
• Schedule and manage patient appointments
Receptionist/Biller
Park Ave Rehabilitaion
October 2011 to January 2015
· Handled follow-up questions from insurance, resolved discrepancies or errors and ensure that all billing/ accounting records are kept accurate.
· Administrative duties such as faxing, filing, and answer multi-line phone system.
· schedule and coordinate appointments, tests and procedures.
· Mailed arbitrations, Submitted medical records to lawyers.
· Collected all personal, medical, and insurance information to provide accurate verification of benefits. Education
Medical (Diploma)
Tech Learning Center
September 2006 to July 2007
Diploma
Dickinson High School
September 2000 to June 2004
Skills
Medical records Customer service Achieving HIPAA compliance Phone etiquette Care coordination Home & community care experience Microsoft Excel Interviewing Medical terminology Typing Home visits (communication methods) Multi-line phone systems Insurance verification Office experience Medical receptionist Phone communication Customer service problem-solving Vital signs Client interaction via phone calls Task prioritization Microsoft Outlook Hospital experience Experience administering injections Computer operation Triage Epic Direct patient care Writing skills Healthcare referral management Microsoft Word Organizational skills Clinic experience HIPAA Electronic health records
(EHR) management Medical office experience Productivity software Regulatory compliance Interpersonal skills Administrative experience Microsoft Office Google Docs Handling patient inquiries Appointment scheduling Patient service Data entry Guest services EMR systems Spanish Insurance needs analysis Front desk Clerical experience Attention to detail Technical Proficiency Google Sheets Medical scheduling Hospitality Insurance prior authorization Languages
• Multilingual
• Spanish
• Bilingual
• English
Certifications and Licenses
Certified Phlebotomy Technician
Driver's License
Certified Medical Assistant
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