Revenue Cycle Specialist Remote Medical Billing Expert

FELICIA CAMPBELL

**** ********* ** ***********@*****.*** (713)715-***-****

Detail-oriented and results-driven Revenue Cycle Specialist with 7+ years of experience in medical billing, insurance claims, and administrative support. Proven ability to work independently in remote settings, managing high-volume workloads while ensuring accuracy and compliance. Skilled in virtual collaboration, time management, and problem-solving, with strong communication abilities to support patients, providers, and payers in distributed healthcare environments.

CORE SKILLS

• Remote Work & Virtual Collaboration (Zoom, Teams, Slack, Email/Chat Support)

• Revenue Cycle Management & Medical Billing (Medicare, Medicaid, PPO, Private Insurance)

• Insurance Verification & Claims Processing

• Patient & Customer Service Relations

• Data Entry & Electronic Health Records (EHR)

• Strategic Planning & Problem Solving

• Fraud Investigation & Credit Analysis

• Strong Interpersonal & Written Communication

EXPERIENCE

Pharmscript of Texas – Remote/Hybrid, Houston, TX

RCO-Facility Revenue Cycle Specialist Nov 2018 – Present

• Manage billing operations for 26 facilities (3,500+ daily bed count) ensuring accurate invoicing and claims submission for Medicare, Medicaid, and private insurers.

• Process and reconcile monthly billing cycles, generating facility-level patient invoices.

• Communicate with insurance providers to verify coverage, obtain approvals, and resolve overrides.

• Serve as primary contact for facilities regarding Medicaid pending statuses and private insurance inquiries.

• Provide virtual customer support to patients and responsible parties regarding billing inquiries.

Professional Foot Care – Houston, TX

Medical Office Administrative Assistant Jul 2015 – Nov 2018

• Implemented end-of-day coding reviews, reducing billing errors by 70%

• Verified insurance coverage and provided patients with alternative solutions to reduce out-of- pocket costs.

• Handled high-volume inbound calls, ensuring accurate documentation and physician follow- ups.

• Processed Medicaid, Medicare, and PPO claims using PCAce and Novitas systems

• Managed patient files, scheduled appointments, and prepared daily physician schedules.

Contact this candidate