Senior Administrative & Governance Specialist

Core Administrative Strengths

Victoria Acquaye

Executive Asistant/ Administator

Kleinburg, Ontario Canada +647-***-**** *********@*****.*** Executive Snapshot

Executive and departmental calendar administration Committee and governance administration

Agenda preparation, minutes, and records management Budget tracking, invoice processing, and reconciliation Policy, procedure, and SOP documentation

Project and program coordination

Stakeholder and vendor communication

CRM and data accuracy

Event, meeting, and logistics coordination

Professional Experiences

Virtual Executive Administrator & Operations Administrator Freelance Remote Contracts

October 2024-July 2025

Administered executive schedules, meetings, and cross-time-zone coordination. Prepared agendas, recorded minutes, and tracked action items for leadership meetings. Maintained project trackers and administrative dashboards. Tracked expenditures, reconciled invoices, and prepared summaries for review. Maintained CRM and onboarding records in compliance with internal standards. Victoria Acquaye Resume Page 1

Senior Administrator providing structured administrative, governance, and operational support within regulated and policy-driven environments. Delivers reliable scheduling, documentation control, financial tracking, and coordination services that support leadership, committees, and programs. Recognized for accuracy, consistency, and process discipline.

Improved on-time delivery of projects and initiatives by 25 percent through structured tracking.

Reduced administrative rework and delays by 40 percent via standardized templates and workflows.

Maintained accurate financial documentation supporting multi-million-dollar budgets.

Reduced onboarding time by 40 percent through documented administrative processes.

Strengthened governance reliability through consistent records and meeting documentation.

Selected Achievements

Maintained accurate client and operational records. Produced administrative reports and training documentation. Coordinated marketing and vendor administration.

Supported scheduling and record management activities. Nov. 2020-Mar. 2022

Provided administrative support to senior leadership and committees. Managed governance calendars, agendas, minutes, and official records. Developed administrative templates, trackers, and filing systems. Coordinated internal projects and schedules across departments. Supported vendor administration and financial documentation. Improved onboarding efficiency by 40 percent through standardized processes. Office Administrator/ Community Operations Lead

Faith international - North York, ON

June 2021-May 2024

Managed multiple design and staging projects, liaising with clients from concept through delivery across residential, commercial, and event-based settings. Created visual briefs, tracked deliverables, coordinated contractors, and oversaw timelines to ensure successful project outcomes.

Designed internal workflows and service packages for online clients, integrating digital collaboration tools to enhance engagement and service quality. Developed and edited content for brand marketing, social media, and client onboarding, ensuring alignment with creative and business goals. Administrative Leads Manager/ CRM Operations & Admin. Support Bliss Realty- Remote

Creative Director/ Client Project Manager

VRDCO- Caledon,ON.

Sept. 2017- Ongoing.

Supported senior leadership within a public post-secondary institution. Administered committee schedules, materials, and confidential correspondence. Coordinated logistics for governance and academic meetings. Maintained intranet updates supporting policy access and compliance. Executive Administrative Assistant

York University-Schulich School Of Business - North York, ON Sept. 2005– June 2010

Victoria Acquaye Resume Page 2

Education

Kempinski Management Certification – Leadership & Management in Customer Service WHMIS Certification – Women in Skilled Trades

EDM Certification – Management and the Physiology of Human Traits Production Stage & Design Certification – Audio, Stage, and Design Ongoing Professional Development: Digital Collaboration Tools (Asana, Loop, Confluence)

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