Customer Service & Finance Assistant Resume Title: Finance & Guest
Resume:
TyAnn Williams-Mathis
Tacoma, WA *****
*********@*****.***
Willing to relocate to: Fife, WA - Fife, WA - Tacoma, WA - Federal Way, WA - Lakewood, WA - Lakewood, WA
Authorized to work in the US for any employer
Work Experience
Finance Assistant
Wild Waves Theme & Water Park-Federal Way, WA
Present
In the finance department, i order and print tickets for guests. make shipments for companies that brought tickets. i file contracts and payment information.
(I’m still new to this job)
admissions and guest relations
Wild Waves Theme & Water Park-WA
March 2023 to Present
Welcome guests at parking booths, ticket booths, and guest relations, ensuring a positive first impression.
• Manage cash transactions exclusively in the park, maintaining accuracy and security.
• Sell entry tickets, meal deals, and locker plans, contributing to additional revenue streams.
• Resolve guest issues, including season pass corrections and billing errors, enhancing customer satisfaction.
• Provide accurate information and assistance, improving overall guest experience and park efficiency.
• Drive additional revenue through strategic upselling of meal deals and locker plans, while maintaining accurate cash handling procedures.
• Provide comprehensive assistance and information to guests, improving overall park efficiency and visitor experience.
Education
12th grade education
Tacoma online
Present
12th grade Education in none
Silas High School-WA
September 2021 to January 2024
Skills
• Data Entry (2 years)
• Dog walking/ dog sitting (1 year)
• Guest relations (2 years)
• customer service (2 years)
• Upselling (2 years)
• cash handling (2 years)
• Computer Skills (2 years)
Certifications and Licenses
Food Handler Certification
May 2022 to May 2024
Contact this candidate