Customer Service Leader seeking Entry-Level Role

Kayla Pernsley

Douglasville, GA • 470-***-**** • ************@******.***

Objective

Motivated and responsible high school student with strong customer service, leadership, and money management skills.

Seeking part-time or entry-level opportunities to continue building professional experience in a fast-paced environment.

Education

New Manchester High School - Douglasville, GA

Expected Graduation: 2026

Work Experience

Garians - Restaurant Manager

Douglasville, GA June 2023 - 2024

- Supervised daily operations and staff, ensuring excellent service and customer satisfaction

- Handled scheduling, inventory, and employee training

- Managed cash flow, sales reports, and bank deposits

- Resolved customer concerns promptly and professionally McDonald's - Shift Manager in Training

Douglasville, GA December 2024 - Present

- Trained new employees on restaurant procedures, customer service, and food safety protocols

- Assisted with shift leadership tasks and supported management responsibilities

- Managed cash register transactions accurately and efficiently

- Promoted teamwork and a positive work environment Private Daycare - Assistant

Douglasville, GA

- Supervised and cared for children in a safe and engaging environment

- Assisted with daily routines including meals, naps, and activities

- Helped organize games, crafts, and outdoor playtime

- Communicated effectively with parents and staff

Skills

- Excellent customer service and communication

- Team leadership and staff training

- Money management and cash handling

- Time management and multitasking

- Problem-solving under pressure

- POS systems and basic inventory

- Swimming

References

Available upon request.

Contact this candidate