Customer Service & Office Admin Professional
Resume:
Elsie Randecker
Waco, TX *****
**************@*****.***
Professional Summary
To obtain any position where my customer service knowledge, along with my computer and clerical skills will be an asset to your company.
Authorized to work in the US for any employer
Work Experience
Assistant Manager
The Tipton Group / Spring Park Apartment-Spring, TX June 2021 to December 2024
• Assisted in the screening process for potential tenants, conducting background checks and verifying rental history
• Assisted in the management of a 230-unit apartment complex, ensuring high tenant satisfaction and retention rates
• Conducted regular property inspections to identify maintenance needs and ensure compliance with safety regulations
• Supported property manager with administrative tasks including scheduling appointments, preparing reports, and maintaining files
Household Manager
Waco, TX
January 2020 to June 2021
• Managed calendars for family members including scheduling appointments/meetings/activities
• Managed all aspects of household operations, including scheduling, budgeting, and maintenance Office Manager
The Mexia News-Mexia, TX
December 2017 to December 2019
I handle the entire accounting, payroll, HR, billing, customer service, answer phones, take ads, and close the end of month, daily bank depost.
FEMA Emergency Response Official/Supply Specialist Fema contractor-Houston, TX
September 2017 to October 2017
Received FEMA government Clearance from the Department of Homeland Security as a Federal Emergency Response Official. Worked in Disaster shelter, providing supply distribution, inventory, data entry and customer service for shelter residents. Worked along side American Cross and other volunteer agencies. Trained on Intellitrack data entry system. Accounting Assistant
Houston safe & lock-Houston, TX
January 2017 to April 2017
Payroll, daily deposits, entered all invoices into QuickBooks, collections, A/P & A/R Office Manager
The Mexia News-Mexia, TX
August 2015 to January 2017
Notarized affidavits, daily deposits, petty cash, paid all bills, payroll, HR. Front Desk Coordinator
True Results
March 2014 to July 2014
I did all the duties that are involved in checking patients, answering phones, scheduling appointments, insurance verification, faxing medical records, cleaning rooms, handling payments NANNY
September 2012 to January 2014
I was responsible for the care of 7 children, 3 of them were autistic. I helped with homework, dinner and outings.
BILLING CLERK
GOWAN INC
September 2010 to April 2012
I invoiced all the plumbing service calls, did weekly payroll, filing, and handling vendor questions. OFFICE ASSISTANT
ELEGANT LINENS
May 2010 to September 2010
Meet with clients, made quotes, filing, answering phones, and setting up events BILLING CLERK
GOWAN INC
July 2008 to March 2010
I invoiced all the plumbing service calls, filing, and handling vendors questions OFFICE ASSISTANT
LORAN INT
January 2008 to June 2008
Ordered all supplies needed for offshore boats
RECEPTIONIST
EASTERN METAL SUPPLY
August 2007 to December 2007
Answered phones, greeted customers, outgoing mail, filing, drivers invoices Leasing Agent/Assistant Manager
Park at North Vista-Houston, TX
February 2007 to August 2007
Responsibilities
Meeting with residents and future residents, filing, answering phone, ordering office supplies Nurse Aide
HOME HEALTH CARE-Houston, TX
May 2005 to February 2007
I was responsible for the care of several mentally challenged adults WAITRESS AND HOST
WINGS N THINGS
August 2004 to January 2005
08/2004-01/2005
Made sure all customers were happy at all times
Education
MEDICAL SECRETARY TRANNING
POLY TECHNIC-Houston, TX
2002
ACCOUNTING TRAINING / GED
JOB CORE-San Marcos, TX
1996 to 1996
High school diploma or GED
MAYDE CREEK HIGH SCHOOL-Katy, TX
Skills
• Productivity software
• Database management
• Microsoft Outlook
• Word processing
• Human resources
• Computer skills
• Onesite
• Microsoft Office
• Databases
• Phone communication
• Bookkeeping
• HR department experience
• Administrative experience
• Bank reconciliation
• Attention to detail
• Windows
• Microsoft PowerPoint
• Clinic experience
• Microsoft Word
• Microsoft Excel
Languages
• English
Certifications and Licenses
Driver's License
Notary Public
February 2015 to September 2032
Additional Information
SKILLS & ABILITIES
• Microsoft Office/Windows/Word
• Word Perfect 5.1/6.1
• Filing/Editing
• Payroll
• Office Procedures
• Telephone Skills
• Accounting
• Business Math
• Business English
• Management Skills
• Customer Service Skills
• AS400
• Advantax
• Surgical notes
• Sage
Contact this candidate