Customer Service Manager Candidate Resume Summary
Resume:
OBJECTIVE
To develop adequate professional and innovative experience in
institutional organizations and to work hard in quest for excellence in the profession through re-engagement in a competitive and challenging working environment that calls for dedication, creativity and planning that will enable me to utilize my professional knowledge and skills effectively.
EXPERIENCE
Tutor
Bi Bakici Forster Care Service
November 2021-February 2023
> Organized learning materials
> Taught how to read, through the provision of reading cards
> Supervised extra-curricular activities
> Created Educative games to enhance understanding of lessons Loan Officer
Future Link Alliance
January 2020-August 2021
> Served as first point of contact for the customers
> Explained the available financial products to the clients
> Evaluated clients’ income stability before loan approval
> Advise clients on the documentation needed for them to apply for loans
> Approved or rejected the loan applications
> Followed up on payment deadlines and loan repayments. Student Teacher
Don Gordon School
January 2018-April 2018
> Prepared lesson plans and schemes of work
Name: Constance
NtongamaDate of Birth:
26.06.1993Sex: FemaleMarital
Status: SingleReligion:
ChristianNationality:
ZambianNRC No:
388760/16/1Langugaes:
English, Lenje, Bemba and
Chinyanja
Tutor
Credit Officer
Teacher
Sable Manor, off Ngwerere
Road
**************@*****.***
or
*****************@*****.**
m
> Implementing School curriculum
> Ensured the objectives are met
> Prepared the pupils test materials and marked their assessments
> Evaluated the pupils’ progress
Enter any content that you want to repeat, including other content controls. You can also insert this control around table rows in order to repeat parts of a table. EDUCATION
2025-Present
Master of Business Administration – Generic (Currently Pursuing)
Cavendish University
2015-2019
Bachelor of Art with Education
Kwame Nkrumah University
Major: English Language
Minor: Religious Studies
2008-2010
Grade Twelve (12) Certificate
Eagle High School
Skills
Able to work in a multicultural environment
Highly reliable, efficient and self-motivated
Strong planning skills
Excellent communication skills
Good time management abilities
Computer Skills
Microsoft PowerPoint
Microsoft Excel
SPSS
REFERENCES
Bi Bakici Forster Care Service
Employer MS Ella +905*********
CEO Sarah Kasanga +260*********
Kwame Nkrumah University
Head of Department +260*********
Contact this candidate