Seasoned Medical Administrative Specialist with 45+ Years Experience
Resume:
Shawn K. Johnson
Torrance, Ca. 90502
Cell: 562-***-****
Email: *************@******.***
OBJECTIVE:
I possess a strong work background and education. I am motivated by equal balance work/life. I am seeking a stable position where I may apply my 45+ years of experience to the fullest. EDUCATION:
University of Phoenix, Torrance/Gardena, CA
Business Administration in Healthcare Graduate 2006 BS/BA Degree So. Calif. Regional Occupational Center, Torrance, CA Medical Assistant Graduate Diploma/Certificate
Medical Office Management Graduate AA Degree
Special training in Alzheimer’s Care, Coeur d'Alene, ID Physical Therapy Aide Graduate AA Degree
Professional of the Year with World Wide Who’s-Who 2013 Certificate of Honor VIP member of Cambridge University Who’s-Who 2011-2012 Certificate of Honor Recognition and Achievement
For over 30+ years in the medical field
Headed by Executive Director of Global Branding and Networking Cambridge Who’s Who® and now World Wide Who’s Who® EMPLOYMENT HISTORY:
Retired* MedAdmin. May 2025- Present
Colorado/United Urology Jun 2021 – May 2025
10535 Park Meadows Blvd
Lone Tree, Co 80124
Duties: Medical Office Specialist/Admin
MOS Front Desk: Greet and register patients in a patient-friendly and efficient manner. Check in-out patients. This includes: acquiring photo ID and insurance cards; collecting applicable co- pays, deductibles, and co-insurance amounts; explaining registration and consent forms to patient. Prepping charts, etc., End of day reports of all payments collected for daily Bank deposits. Scanning into EMR charts, Requesting records. in compliance to Hipparegulations. Process and log all legal and medical records request, printing and distributing daily schedules; Scheduling, and confirmation calls daily of appointments, heavy call volume phones etc. In clinic 2021-2023
* Remote working from home from 2023-2025 scheduling of appointments and procedures HCA Healthcare
Aurora Denver Cardiology Oct 2017- Oct 2020
Duties: Medical Office Specialist/ Medical Records MOS Front Desk: Greet and register patients in a patient-friendly and efficient manner. Check in-out patients. This includes: copying picture ID and insurance cards; collecting applicable co- pays, deductibles, and co-insurance amounts; explaining registration and consent forms to patient. Processing Referrals, Insurance Verification and Eligibility, etc., End of day reports of all payments collected to Treasury Dept. Bank deposits. Medical Records: Logging in and scanning all records into EMR charts. Chart prep, Requesting record in compliance to Hippa regulations. Process and log all legal and medical records request, printing and distributing daily schedules; Scheduling, and confirmation calls daily of appointments, heavy call volume phones etc.
WSi Healthcare Personnel, Inc. Jan 2017- Oct 2017
Corporate Headquarters
8301 E. Prentice Ave. Ste. 207
Greenwood Village, CO 80111
Assignment: presently
Bariatric & Metabolic Center
Parker, Co
Office Specialist/ Medical Receptionist - assisting in training new hire in EPIC program. prior Assignment : South Denver Neurosurgery Jan 2017- May 2017 Littleton/Lone Tree
Duties: Office Specialist/ Medical Receptionist in Neuro Surgeons office - Front Desk Reception, Greet and register patients in a patient-friendly and efficient manner. Check in-out patients. This includes: copying picture ID and insurance cards; collecting applicable co-pays, deductibles, and co-insurance amounts; explaining registration and consent forms to patient. Scanning, Logging in of all imaging disks (CT Scans, MRI X-ray reports), process and log all legal and medical records request, printing and distributing daily schedules; making coffee, Scheduling, and confirmation calls daily of appointments, phones etc. Coram HealthcareCVS Jul 2016 - Sept 2016
12600 E Arapahoe Rd, Suite A, (Contract work)
Centennial, CO 80112
Duties: Medicare Collection Rep
Follow up on payment denials and underpayments on patients accounts, working with payers to ensure that all claims have been processed correctly and have been applied to the appropriate accounts. Continual monitoring the collections process to ensure that any adjustments and write- offs have been documented and recorded on patient accounts. Directly impact a patient’s life by ensuring all payments have been appropriately allocation, helping to alleviate the financial burden to patients.
Walmart Superstores Sept 2013 - Dec 2015
11101 So. Parker Road
Parker, Colorado 80134
Duties: Front line Retail Cashiering- Customer Service, Cash handling, Evening part-time Centura Comprehensive Women’s Health May 2015- Oct 2015 15901 E. Briarwood Circle.
Centennial, CO 80016
Duties: Medical Assistant in OBGYN, assist and room patients for patient care. Med refills, Chart Prep, Scheduling, filing, phones etc.
A Robert Half Company /Office Team Nov 2012 – May 2015 6300 South Syracuse Way
Suite 700
Centennial, CO 80111
Duties: Temp Assignments in various Medical Offices Alpine Access Training- Remote work Sept 2012 - Oct 2012 Work from home program for CFS (Customer Finance Specialist) Physician Admin. Assistant/MA May 2012- Sept 2012
Colorado Rehab & Occ. Med
1390 So. Potomac suite 110
Aurora, Co. 80012
Duties: Travel with provider between 4 offices, assist and room patients for patient care. Med refills, Chart Prep, Mileage tracking, submit billing, filing, phones etc. Med Legal Scheduler Aug 2011-Nov 2011
Greater Long Beach Orthopedic
3771 Katella Ave
Los Alamitos, CA. 90720
Supervisor: Marcie Leyva /Jennifer Moraza
Duties: Medical Legal Orthopedic appointment scheduling Constant contact with applicant attorney’s and defense attorneys for legal medical appointments. Average call volume 40-50 calls per hour. Basic clerical duties; medical records, filing, phones, medical billing etc. EMR and vast amount of computer work. UR Patient Coordinator – Workers Comp 2009 - 2011
Robert B Fenton M.D. Orthopedic Specialist
3475 Torrance Blvd., Suite F
Torrance, Ca. 90503
Duties: Submission of all Workers Compensation authorizations and denial letters for various tests, surgery requests or therapy ordered by M.D.’s, QME/AME reports mailing, medical billing. Heavy correspondence as a liaison with insurance adjusters, attorney’s, hospitals, patients and families. Also scanning electronic approvals, chart information, ETC. On occasion assist with Back Office rooming patients.
Insurance Patient Coordinator 2008 - 2009
Dr. Eckhart DDS, Inc.
21210 Anza Ave., Torrance, CA 90503
Duties: Verification of insurance benefits, billing/collections of delinquent accounts, collection of all insurance payments, co-pays, daily bank reconciliations and deposits, etc. Payroll Manager/Accounts Payable Coordinator 2007- 2008 The Earlwood/Skilled Healthcare
20820 Earl St., Torrance, CA 90503
Duties: Process employee time cards, payroll, distribute paychecks, reconcile accounts and banking deposits. Perform Administrative Assistant and Receptionist duties as required. Medical Front Office 2005 - 2007
Cor Healthcare Cardiology Services
3445 Pacific Coast Hwy., Ste #100, Torrance, CA 90505 310-***-****
Duties: Assist MDs/Office Staff in Nuclear Medicine testing and scheduling. Float between 3 offices. Perform front office scheduling, insurance, medical billing, referral tasks, etc. Relief phone operator with heavy phone volume; (Average 100-150 calls per day) All's Well Health Care Staffing Services 2003 - 2005 16371 Beach Blvd., Ste. 141,
Huntington Beach, CA 92647
· Health Enhancement-Care Coordinator (temporary position) Duties: Coordinate weight control and diabetic programs with Cherie Meier
· Market Research (temporary position) Corporate office Healthcare Partners Medical Group, Marketing Dept., Torrance CA Duties: Analyze and process patient satisfaction surveys; outsource surveys to data entry.; assist Market Research Manager on numerous special projects.
Medical Assistant (Front and Back Office) 2002 - 2003 Purnima Sharma, M.D.
Internal Med & Gen. Gastro Surgeon
4020 W Florida Ave, Hemet, CA 92545
Duties: Performed all duties of a Front- and Back-Office Medical Assistant (see qualifications). Clerical: medical billing of all private, HMO, PPO, Medi-Medi, CHDP, Molina Healthy Families Insurance (see qualifications).
Office Manager/Medical Assistant 2001 - 2002
Kazem Seyed, M.D.
Pediatrics & Endocrinology/Internal Medicine
750 E. Latham Ave., Ste. I, Hemet, CA 92543
Duties: Performed all duties of Medical Office Manager and Back-Office Medical Assistant medical billing of all private, HMO, PPO, Medi-Medi, CHDP, Molina Healthy Families Insurance (see qualifications).
Medical Assistant (Front and Back Office) 1994 - 2001 Primecare Medical Group & Urgent Care, Hemet, CA
(Multi-specialty - 8 physicians)
1011 E. Devonshire Ave., Ste. 101, Hemet, CA 92543 951-***-****
Duties: Performed all duties of a Front- and Back-Office Medical Assistant (see qualifications). Medical billing private, HMO, PPO, Medi-Medi insurance, Responsible for inventory of all back office supplies. And covering the URGENT CARE both Front/back office Medical Assistant (Front and Back Office) 1996 - 1997 Manikanda Raja, M.D.
Internal Medicine
540 North San Jacinto St. Ste. B,
Hemet, CA 92543
Duties: Performed all duties of a Front- and Back-Office Medical Assistant. Medical billing private, HMO, PPO, Medi-Medi insurance, (see qualifications). Supervisor/Dispatcher 1995 - 1996
ValleyCare Medical Transport, Hemet, CA
(Company sold and no longer exists)
Duties: Supervised 10-15 drivers for medical transport/limo and airport shuttle; scheduling/routing drivers etc.; front office clerical duties; payroll, A/R, A/P, insurance billing and private pay; answering phones; various computer-related assignments
Business Co-Owner/Manager 1993 - 1995
Bread n' Breakfast Coffeehouse, Hemet, CA
(Closed business)
Duties: Hiring of staff, scheduling; banking, cost accounting, A/P, A/R; inventory, entertainment coordinator, entertainer.
Hemet Hospice Volunteers, Inc.
890 West Stetson Avenue, Suite B
Hemet, CA 92543
Hospice Care – Private duty 1991, 1993, 1997
References upon request
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