Senior Sales & Operations Leader, 30+ Years Experience

Christopher Purcell

North Grosvenordale, CT • 508-***-**** • *****@*****.***

Professional Summary

Experienced sales and operations leader with over 30 years in retail management, logistics, and industrial sales. Proven track record in driving revenue growth, managing high-volume operations, and building lasting customer relationships. Skilled in sales strategy, team leadership, shipping/receiving, and customer service.

Professional Experience

Sales Manager

Hardline Heat Treating – Southbridge, MA February 2020 – December 2024

• Managed all sales functions for an industrial heat-treating operation.

• Built and maintained strong customer relationships to drive repeat business.

• Oversaw shipping, receiving, and delivery logistics for client orders. Operations & Sales Manager

United Parcel Service (UPS) – Shrewsbury, MA November 1988 – December 2019

• Began as a package handler and advanced through driver and operational leadership roles.

• Operated high-volume package sorts, ensuring efficiency and accuracy.

• Managed sales functions across multiple volume and revenue levels.

• Developed and executed sales strategies to meet and exceed revenue targets. Store Manager

Thom McAn – Worcester, MA January 1985 – October 1988

• Managed multiple high-volume retail locations.

• Supervised sales staff, inventory, and daily store operations.

• Increased sales performance through effective team leadership and merchandising strategies. Education

• Nichols College – Dudley, MA — Bachelor’s Degree in Business Management, 1984

• Mitchell College – New London, CT — Associate’s Degree in Business Management, 1982 Core Skills

Sales Management • Shipping & Receiving Operations • Customer Relationship Building • Inventory Control • Team Leadership & Training • Operational Efficiency

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