WIN MILLS
PROPERTY & CASUALTY ADJUSTER
402-***-**** ******@*****.***
PRESENT - ready for deployment – Supervisor - File Examiner
Florida All Lines Insurance Adjuster
License # W366736 - In Compliance
Texas All Lines Insurance Adjuster - Designated Home State
License # 1790888 - In Compliance
Louisiana All Lines Insurance Adjuster
License # 745959 - In Compliance
Mississippi All Lines Insurance Adjuster
License # 10504480 - In Compliance
South Carolina All Lines Insurance Adjuster
License # 11657695 - In Compliance
FEMA/NFIP Residential / Manufactured Authorized Adjuster
FCN 10050575 - In Compliance
PROFESSIONAL OBJECTIVE
Development of professional relationships within the Insurance Industry, as an Independent Adjuster, that will require the professional knowledge and expertise I have developed over my years of handling all types of claim files.
Background experience in construction.
JOB DUTIES
Examines and appropriately interprets insureds’ policies, forms in force, and other records.
Determines extent of company's liability.
Ability to successfully manage a pending claim load at varying stages of the claims process.
Ability to understand, computer generated loss estimates, engineer’s reports, and construction terminology.
Effectively handles difficult calls from customers, vendors, and others.
Interviews, telephones, and correspond with insureds, witnesses and other parties. Uses varying methods of investigation, including recorded statements, consulting police, fire and expert reports, inspecting property damage, and reviewing documents.
Identifies and communicates potential underwriting concerns.
Sets appropriate case reserves, revise as necessary to cover probable costs.
Submit assignments to vendors.
Estimates cost of repair, replacement, or compensation.
Approves and adjusts estimates of damage and loss amounts.
Manages diaries and tasks in the Claims System.
Prepare settlement letters, denial letters, Reservation of Rights, and other letters as needed.
Recognizes the need for SIU involvement and identifies files for potential subrogation.
Effectively manages pending files in accordance with Claims Best Practices.
Appropriately applies knowledge of multiple state statutes and the International Building Codes, including the insurance code of ethics, rules, regulations and guidelines.
Determines whether a file has a valid Assignment of Benefits and handles accordingly.
Performs other duties as assigned.
Field / Desk / Supervisory experience in:
Flood / Wind / Hail / Fire / Water / Lightening / Farm / Daily / CAT / Large Loss / Commercial / Residential / Business Interruption / Loss of Use
WORK EXPERIENCE - Independent Insurance Adjuster History
January 2020 – Current
Specialty Adjusting International, Miami, FL
Field Adjuster in southern Texas / Residential / Commercial /
Senior Claims Supervisor / Desk Adjuster for Residential and Commercial
September 2019 – January 2020 (temporary assignment for CAT)
ICAT Catastrophe Insurance, Broomfield, CO - TPA
Claims Examiner / Desk Adjuster / File Review / CAT / Large Loss / Commercial
October 2018 – December 2018 (temporary assignment for CAT)
North Carolina Joint Underwriters Associate, Raleigh, NC - TPA
Claims Examiner / Desk Adjuster / File Review / CAT / Residential
September 2017 – January 2018 (temporary assignment for CAT)
ICAT Catastrophe Insurance, Broomfield, CO - TPA
Claims Examiner / Desk Adjuster / File Review / CAT / Large Loss / Commercial
October 2016 – December 2016 (temporary assignment for CAT)
IMS Claim Services, Inc., Bradenton, FL - TPA
Seibels Insurance Technology & Services, Altamonte Springs, FL
Gulfstream Property & Casualty Insurance Company
Claims Examiner / Desk Adjuster / File Review / CAT / Commercial / Residential
July 2015 – August 2016
Pacesetters Claim Service, Catoosa, OK
Field Adjuster / Client: QBE
October 2008 – April 2014
Professional Claims Representatives, St. Petersburg, FL
Field Adjuster and File Review / Client: Horace Mann
August 2004 – August 2017
IMS Catastrophe Services Inc., Bradenton, FL
Field Adjuster / Client: Various
EDUCATION / CERTIFICATONS
Flood NFIP Certification since 2005
Texas and Florida Insurance Adjuster (All Lines)
Flood Insurance Fundamentals / Advanced Flood Insurance
Flood Damages & Engineers Certification
Lloyds of London Certified
Claims Investigation / Claims Resolution Certification
Commercial Lines Certification
SOFTWARE & TRAINING
Guidewire Xactimate & Advance MS Office
FileTrac XactAnalysis MS Teams
Virtual Claims Adjuster MSB IntrgaClaim
MSB Symbility
Simsol
CONTINUED EDUCATION - Current