Logistics Lead and Warehouse Specialist

Ernest Marshall

662-***-****● ****************@*****.***

SUMMARY:

A seasoned Veteran with a strong and dedicated commitment to service. A productive leader with a keen attention to detail and a passion for logistics management. Proficient in Microsoft Office Suite computer applications and comprehensive knowledge of shipping and receiving protocols. Exceptional in customer service skills which are crucial in the logistics field. Seeking an opportunity to use my education, training, and skills in the Warehouse Industry with forklift certification.

SKILLS:

Shipping and Receiving Customer Service

Attention to Detail Motivated

Inventory Management Computer Applications

Systematic Conscientious

EXPERIENCE:

Courier January 2025 – Present

CDS Contractors Houston, TX

Collect and deliver parcel packages from the central depot to specific addresses per dispatch instructions.

Ensured the receipt of each delivery by obtaining signed confirmations.

Committed to delivering on the Promise of Excellent Service.

Maintained on-time performance to meet delivery time needs

Courier May 2021 – January 2025

Citi Couriers Houston, TX

Managed timely delivery of packages, ensuring accuracy and customer satisfaction.

Streamlined delivery routes with team, reducing transit times by 15%.

Maintained delivery records and handled inquiries, improving service quality.

Implemented safety protocols, achieving zero incidents.

Laundry Worker August 2014 - April 2021

NWPE Program, Michael E. DeBakey V.A. Hospital Houston, TX

Operated dry-cleaning machines to clean soiled articles.

Adhered to best practices for machine operation and maintenance.

Sorted articles for cleaning based on color, fabric, dirt content, and cleaning technique.

Worked with the team to develop a cost-saving approach to laundry expenses.

EDUCATION:

Lone Star College-Houston, TX

Associate of Applied Science, Pharmacy Management

Lone Star College-Houston, TX

First Line Logistics Leader Certificate 12/19/2024

Lone Star College-Houston, TX

Logistics Management AAS Program

MILITARY SERVICE:

United States Army

Admin Assistant

Honorably Discharged

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