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Benefits Verification Specialist and Medical Records Technician

Location:
McKeesport, PA
Posted:
February 21, 2026

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Resume:

Danyelle Washington

Clairton, PA *****

*********@*****.***

+1-412-***-****

Authorized to work in the US for any employer

Work Experience

Benefits Verification Representative

CVS SPECIALITY

May 2024 to Present

Verifies patient specific benefits and precisely documents specifics for various payer plans including patient coverage, cost share, and access/provider options according to Program specific SOPs. Verification process could include electronic validation of pharmacy coverage and medical eligibility. Medical Records Technician

Optum-Eden Prairie, MN

October 2023 to March 2024

• Recording patient records, including data entry of classification codes for symptoms, diagnoses, procedures, treatments, and prescriptions for insurance reimbursement and further data analysis

• Ensuring these records are confidentially collected, stored, and analyzed, as well as easily transferred to other medical providers’ offices

Benefits Verification Representative

Alight

March 2023 to October 2023

Verifies patient specific benefits and precisely documents specifics for various payer plans including patient coverage, cost share, and access/provider options according to Program specific SOPs. Verification process could include electronic validation of pharmacy coverage and medical eligibility Benefits Verification Representative

CVS Caremark/SilverScript PDP-Monroeville, PA

December 2019 to March 2020

Verifies patient specific benefits and precisely documents specifics for various payer plans including patient coverage, cost share, and access/provider options according to Program specific SOPs. Verification process could include electronic validation of pharmacy coverage and medical eligibility. Benefits Verification Representative

Highmark Health-Pittsburgh, PA

June 2019 to September 2019

Verifies patient specific benefits and precisely documents specifics for various payer plans including patient coverage, cost share, and access/provider options according to Program specific SOPs. Verification process could include electronic validation of pharmacy coverage and medical eligibility. Medical Assistant

UPMC Hillman Cancer Center at McKeesport-McKeesport, PA April 2018 to January 2019

Greet, screen, and room patients

● Schedule appointments

● Telephone triage

● Insurance verification

● Perform routine blood draws

Certified Medical Assistant

Rankin Family Health Center-Pittsburgh, PA

September 2013 to April 2018

Prepare and administer medication as directed by the physician

• Greet, screen, and room patients

• Schedule appointments

• Telephone triage

• Insurance verification

• Perform routine blood draws

• Collaborate with medical providers to determine billing and proper codes

• Entered medical codes into billing software

• Completed necessary appeals

Education

High School Diploma in Medical Office Support Program Pittsburgh Job Corps Center-Pittsburgh, PA

Skills

• Customer service

• Records management

• Microsoft Excel

• ICD-9

• Epic

• HIPAA

• Receptionist

• Transcription

• BILLING (Less than 1 year)

• Medical records

• ICD-10

• Home & community care

• Medication Administration

• TELEPHONE (Less than 1 year)

• Medical Coding

• Laboratory Experience

• EMR

• Phlebotomy

• Hospital Experience

• Triage

• Medical Records

• Clerical Experience

• Vital Signs Experience

• Medical Billing

• Microsoft Word

• Office Management

• Insurance Verification

• Vital Signs

• EKG

• Venipuncture

• Medical coding

• Computer Skills

• CPR

• 50 WPM (Less than 1 year)

• Vital signs

• Medical Terminology

• Injections

• Front desk

• Medical billing

• Anatomy knowledge

• Medical terminology

• Phone Etiquette

• Medical scheduling

• Medical Scheduling

• Hospital experience

• ICD coding

• Patient Care

• CLAIMS (Less than 1 year)

• Clerical experience

• Anatomy Knowledge

• EMR systems

• Medical Office Experience

Certifications and Licenses

Certified Clinical Medical Assistant (CCMA)

Certified Medical Assistant (CMA)

Medical Billing Certification

Certified Medical Assistant

Certified Phlebotomist

September 2013 to September 2019

Certified Medical Assistant (AAMA)

September 2013 to September 2019

Billing and Coding Specialist

August 2017 to August 2019

Certified Medical Administrative Assistant (CMAA)

August 2017 to August 2019

Additional Information

RELEVANT SKILLS

Microsoft Office Suite Understanding of Medical Law and Ethics Ability to type 50 wpm Telephone Etiquette

Effective Communication Skills Excellent Customer Service Skills Knowledge of Medical Terminology File Records Management Knowledge of Billing and Coding Knowledge of Insurance Claims Processing



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