Administrative & Sales Support Specialist

Olga Simnoo

Los Angeles, CA • 818-***-**** • **********@*****.***

EXPERIENCE

Private Wealth Management • Woodland Hills • 01/2023 – 11/2024 Executive Assistant to CEO

• Facilitated the preparation and organization of sales presentations and investment proposals for the CEO, ensuring all materials were comprehensive and tailored to meet client needs.

• Managed office operations, including scheduling meetings, coordinating communication between the sales team and management, and maintaining accurate records of all investment deals to support strategic decision-making.

• Developed and implemented office procedures that enhanced team efficiency and improved overall client satisfaction, directly aligning with the company's sales strategy.

Allweb Leads Inc • Austin, Texas - Remote • 08/2020 - 07/2022 Account Manager

• Updated Customer's records in Salesforce and contacted them for Policy updates.

• Addressed client questions upon enrollment, as well as serve as the client's first point of contact on service inquiries throughout the policy life.

• Worked closely with sales, agency operations, and our clients directly to assist our clients getting insurance coverage in place.

City of Malibu • Malibu, CA • 07/2018 - 03/2019

Administrative Assistant

• Streamlined office operations by efficiently managing multiple administrative tasks, boosting productivity and improving workflow.

• Supported team by performing tasks related to organization and strong communication.

• Successfully managed the scheduling of meetings and appointments.

• Provided support to management, resulting in a positive impact on the company's overall performance

Nespresso • Beverly Hills, CA • 06/2017 - 01/2018

Boutique Coffee Specialist

• Maintained service standards to achieve both individual and team sales target

• Educated customers on product features and benefits, leading to a 40% increase in average purchase value and overall customer loyalty. Bloomingdale's • Sherman Oaks, CA • 12/2015 - 06/2017 Sales Specialist

• Created and implemented sales strategies to meet self and company targets

• Exceeded sales, loyalty and credit card goals

EDUCATION

Bachelor's in Administration

Azad University • Iran

SKILLS

Able to Prioritize, Administrative Skills, Analyzing Quantitative Data, Client Success Management, Customer Service, English, Farsi, Fast Learner, French, MacOS, Mail, MS Excel, MS PowerPoint, MS Word, Online Marketing, Sales, Salesforce CRM, Social Media Proficiency, Team Player, Windows

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