VIVIAN MERCEDES AVILA
Capitol Heights, MD ****************@*****.*** 240-***-****
PROFESSIONAL SUMMARY
Operations & Distribution Leader with 7+ years of progressive experience in regulated cannabis environments, warehouse logistics, multi-facility expansion, and state-compliant distribution systems. Proven expertise in METRC and Canix manifest management, inventory reconciliation, route optimization, and cross-functional leadership. Recognized for executing high-level state-approved assignments under inspector supervision with flawless regulatory documentation. OSHA 10-Hour certified with forklift and manual pallet jack experience. CORE COMPETENCIES
• Cannabis Operations Management
• Regulatory Compliance (METRC / Canix)
• Manifest Creation & Audit Readiness
• Multi-Facility Expansion Support
• Warehouse Logistics & Inventory Control
• Route Optimization & Driver Coordination
• Cross-Department Leadership
• OSHA Safety Standards
• Forklift & Manual Pallet Jack Operation
• Customer & Dispensary Relations
PROFESSIONAL EXPERIENCE
Story Partners – Distribution Supervisor (2023 – Present)
• Foundational member supporting operational expansion into second facility.
• Managed high-level regulatory manifests within METRC/Canix during state-approved assignments.
• Executed multi-load transfers under on-site State Inspector supervision with zero discrepancies.
• Recognized by leadership for flawless compliance documentation and regulatory integrity.
• Oversaw driver coordination, route planning, and timely dispensary fulfillment.
• Maintained 100% regulatory accuracy in high-volume distribution environment. PharmaCann (Formerly Forward Grow) – Distribution & Operations Specialist
(2019 – 2023)
• Original team member at Forward Grow prior to acquisition by PharmaCann.
• Supported operational transition into corporate multi-state structure.
• Managed warehouse product flow, inventory reconciliation, and compliance documentation.
• Developed and reviewed METRC manifests ensuring state-level regulatory compliance.
• Supported cultivation, post-harvest, and distribution workflows maintaining product integrity.
• Operated forklift and manual pallet jacks following OSHA safety standards. Ambius – Route Service / Plant Care Technician
• Managed commercial service route delivering and maintaining live plant installations and seasonal décor.
• Ensured quality control and professional presentation across multiple corporate accounts.
• Provided direct customer service and managed time-sensitive scheduling.
• Handled inventory transport and material movement responsibilities. CERTIFICATIONS
• OSHA 10-Hour General Industry Training Card
• Forklift Operation Experience
• Manual Pallet Jack Operation
LANGUAGES
English – Fluent Spanish – Fluent