Aspiring Marketing Professional with Practical Retail Experience
Resume:
BENJAMIN MCKAIG
***** ***** **** **., *******, MI 48240
Email · ***.******.**@*****.***
SUMMARY
Ambitious college graduate with a degree in Marketing, eager to contribute and grow in the business field. Willing and eager to learn. Skilled in setting and achieving goals. Adaptable and driven with a strong work ethic and the ability to thrive in a team-based or individually motivated setting. EXPERIENCE
JULY 2020 – APRIL 2022
BIG LOTS STORE – LIVONIA
STOCKER
Assist in unloading trucks, distributing pallets of incoming stock items to retail store shelves. Assist customers in finding items around the store. Provide excellent customer service. Assisted in the organization of the store by displaying items attractively. Take and follow all directions. Take initiative in performing tasks. April 2022 – May 2024
ADVANCE AUTO STORE – LIVONIA
SALESPERSON
Assist in looking up and selling the correct product to customers. Assist the customer in checking diagnostics in their vehicle. General upkeep of the store. Take and follow all directions. Take initiative in performing tasks. Assist in organizing the store to display items in an attractive manner. May 2024 – Present
GREAT LAKES ACE – LIVONIA
CASHIER
Processed customer transactions efficiently using a POS system, handling cash, credit, and other forms of payment with accuracy. Provided exceptional customer service, addressing concerns on products, and policies, and assisting with the location of merchandise. Resolved customer concerns and facilitated returns, exchanges, and refunds according to store policies.
December 2025
Markstrat Simulation
Demonstrated strong strategic marketing and business decision-making skills through high performance in the Markstrat simulation, managing a virtual firm in a competitive market environment. Analyzed market research data, consumer behavior, and competitive dynamics to make informed decisions on product development, pricing, branding, advertising, and distribution strategies. Collaborated analytical thinking and long-term planning to optimize profitability, market share, and brand positioning while adapting strategies to changing market 2
conditions. Earned Markstrat performance certification validating applied knowledge of marketing strategy and data-driven decision making (Certificate: file Certificate/9c2RA(YUS). EDUCATION
Schoolcraft College
Livonia, MI
September 2020 to 2022
Eastern Michigan University
Ypsilanti, MI
2022 – 2025
Diploma – December 2025
Adlai Stevenson High School
Livonia, MI
Diploma – May 2020
SKILLS
• Organized
• Dependable
• Follows direction
• Eager to learn new skills
• Adaptable Style
• Team Player
• Structured
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