Marketing and Sales Leader in NYC Area
Resume:
Robert G. Williams
Marketing and Sales Professional
NY, NY 10026
****************@*****.***
Substantial experience in sales and marketing in NYC and the tristate area. Personable and efficient with a continual high success rate of various products in several industries. Authorized to work in the US for any employer.
Work Experience:
Community Outreach Marketer;
Top Quality Home care-Bronx, NY. June 2021-Sept.2025. In this role, I continued to bring in HHA as well as CDPAP clients by street marketing, as well as visiting senior centers and churches in the Bronx, Brooklyn, as well as Queens and Manhattan. Community Outreach Marketer
Freedom Care - Brooklyn, NY
June 2018 to June 2021
● Expertise in marketing, educating and providing Medicare supplemental insurance to seniors including Home Care, CDPAP and Home Health Aid
● Met with potential customers in senior centers, health care clinics, assisted living facilities and churches to service supplemental accounts and start new ones.
● Assess client’s income to establish eligibility for Medicaid
● Provide outside marketing from a table setup in pre-selected areas to obtain new leads Customer Retention Supervisor
Sprint – Nextel - White Plains, NY December 2009 to July 2018
● Fulfill the needs of existing customers who are at risk of canceling services or orders. Had an 86% success rate
● Addressed the complaints of the company’s major accounts with the goal of increasing satisfaction and securing renewals.
● Able to save the company’s big account, The Veterans Administration, from cancelling by using the negotiation tools provided to me.
● Developed aggressive retention strategies making sure these major accounts received every possible consideration.
● Received Special bonuses, compensation and free vacation incentives Outside Sales Representative/Account Manager
Willdan Group - New York, NY October 1999 to March 2009 Page 2 of 2
Robert Williams
● Successfully sold Con Edison lighting retrofit programs to businesses, multifamily buildings, large parking garages and municipalities.
● Provided audits of the buildings for the purpose of energy savings.
● Generated a computerized proposal explaining the savings and contract agreement
● Established introductory meetings with the contractor that we were doing business with within that particular area, and the building owner.
Education: Bachelor's Degree, Marketing
Marist College - Poughkeepsie, NY
Professional Skills
• Home Care (5 years)
• Account Management (10+ years)
• Email Marketing
• Salesforce (10+ years)
• Marketing (10+ years)
• Digital Marketing (8 years)
• Search Engine Optimization (SEO)
• Branding
• Marketing Automation
• Google Analytics
• WordPress
• Blogging
• Content Creation
• B2B Sales
• Content Marketing
• Content Management Languages
• English - Fluent
Certifications and Licenses
Life & Health Insurance August 2024 to August 2026
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