Healthcare Administrative Support Professional

** ********* ****** *******, ** ***** 609-***-**** **************@*****.***

Desiree Snell

PROFESSIONAL PROFILE

Customer service oriented professional able to coordinate workflows and communicate effectively with co-workers, patients, and staff. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and safeguard patient privacy.

Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate.

Strong organizational and time management skills with ability to establish priorities to meet timelines.

Function independently with minimal direction and guidance.

Actively participate in learning opportunities and adapt to new environments.

Certifications – CPR, First Aid, and BLS.

Microsoft Office Applications – Word and MS Teams.

KEY QUALIFICATIONS

Medical Administrative Assistant Medical Terminology Medical Transcription Patient Processing Patient Registration

Medical Records Management Check In Check Out Data Entry Release of Information HIPAA Compliance

Medical Laws & Ethics Medical Billing Knowledge Third Party Billing Medicare Medicaid HMO PPO

Basic Coding Skills for ICD-10 & CPT Insurance Verification Anatomy & Physiology

CMS 1500 Claim Form Billing Cycle Claims Appeal Process

EDUCATION

Ultimate Medical Academy Diploma – Medical Administrative Assistant, 2025

Introduced to the following concepts:

Medical terminology and general medical office procedures.

Customer service and performing administrative duties such as patient processing, medical records management, release of information, medical billing, and basic ICD-10 and CPT coding.

Electronic Health Records (EHR), CMS 1500 claim forms, Medicare, and Medicaid.

Medical ethics and compliance including HIPAA privacy and security guidelines.

Fortis Institute Diploma – Medical Assistant, 2023

Fortis Institute Diploma – Phlebotomy, 2023

WORK EXPERIENCE

Hudson Community Enterprise – Trenton, NJ 06/2024 – Present

Janitor

Keep facilities in clean and orderly condition.

Manage time and priorities to ensure duties are completed within established timelines.

Adhere to cleaning and safety techniques and practices.

Act in a polite and professional manner when approached by clients to answer questions.

Hamilton Grove – Hamilton, NJ 06/2001 – 06/2024

Dietary Aide

Cooked (set up) and prepared food orders, paid close attention to detail to ensure accuracy of special dietary requirements and maintained clean and sanitary conditions.

Ensured customers and families received the highest quality of service in an attentive and responsive manner.

Worked as part of a team and interacted with diverse customers and staff members.

Adhered to OSHA standards and procedures.

Contact this candidate