Medical Assistant Clinical
Resume:
JESSICA DURAN, CCMA
New York, NY 718-***-**** ********@******.***
Highly motivated and detail-oriented, Certified Clinical Medical Assistant, with experience in both clinical and administrative tasks; assisting with physical, pediatric, and eye exams; taking medical histories, vital signs, rapid testing, blood samples or specimens and EKGs. Possess thorough knowledge of anatomy and physiology, medical terminology, infection control, nutrition, medical ethics, cardiology, disease states, and minor in-office surgery procedures.
EDUCATION / CERTIFICATIONS
Certified Clinical Medical Assistant (CCMA) National Healthcareer Association (NHA) 2025
Medical Assistant Training Program Stepful New York, NY 2025
Basic Life Support (BLS) American Red Cross 2025
CORE COMPETENCIES
Medical: Phlebotomy, EKG, Vital Signs Monitoring, Medication Mgmt., Patient Care, Clinical Assistance, Infection Control
Technical Skills: Microsoft Word Suite, Electronic Medical Record (EMR) systems, Criterions EMR
Soft Skills: Communication, Customer Service, Building Rapport, Problem-Solving
Languages: English & Spanish
PROFESSIONAL EXPERIENCE
Certified Clinical Medical Assistant/ Medical Receptionist Dr. Sherif Farag, MD Staten Island, NY 2023 - PRESENT
●Excelled in a fast-paced gastroenterology clinic by efficiently managing patient flow and clinic operations.
●Answered incoming and outgoing phone calls; greeted and roomed patients.
●Maintained compliance with all regulations and organizational policies by accurately collecting and managing confidential patient documentation.
●Efficiently entered and updated patient information into electronic medical records systems.
●Ensured all related labs, reports, and information were in patient files prior to appointments.
●Maintained effective and organized patient flow; maintained HIPAA when creating/using documents.
●Assisted physicians during patient examinations and prepared sterilization.
●Kept examination rooms stocked and cleaned with adequate medical supplies, maintaining instruments.
●Demonstrated expertise in obtaining detailed patient medical histories, including current symptoms, allergies, and relevant family history, while ensuring a comfortable and efficient patient experience.
●Performed patient intake procedures, including obtaining and documenting vital signs.
●Assisted with front-desk operations, including patient check-in/check-out and payment collection.
●Drafted and proofread various documents, including patient letters and internal communications.
●Verified patient information and updated insurance details.
●Coordinated communication between patients and healthcare providers.
●Implemented an electronic filing system to improve task efficiency.
●Assisted in handling patient billing and payment processing.
●Communicated and delivered lab results to the physician for review.
Additional Work History:
Retail Sales Director Lululemon New York, NY May 2022 - Oct 2023
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