Customer Service Branch Manager

Physical Address: ***** Thaba

Bosio Str

EXT **

Kagiso 2

Mogale City

1754

CELL PHONE NUMBER: 076-***-****

ALTERNATINE NUMBER: 075-***-****

EMAIL ADDRESS: **********@*****.***

PROFESSIONAL SUMMARY

A HIGHLY MOTIVATED AND EXPERIENCED BRANCH MANAGER AND CURRENTLY WORKING AS TEAM LEADER WITH A PROVEN TRACK RECORD OF CUSTOMER SATISFACTION THROUGH INNOVATIVE BANKING SOLUTIONS AND EXCEPTIONAL TEAM LEADERSHIP. SKILLED IN OPERATIONAL EFFICIENCY, STAFF DEVELOPMENT, AND STRATEGIC SALES INITIATIVE, SEEKING TO DRIVE CONTINUED SUCCESS IN A DYNAMIC FINANCIAL DEVELOPMENT

PERSONAL INFORMATION

ID NUMBER : 821-***-**** 080

INITIALS : T.T

FIRST NAMES : TSHEMBHANU TRUST

LAST NAME : KUBAYI

DATE OF BIRTH : 1982/12/30

GENDER : MALE

DISABILITY : NONE

EQUITY GROUP : AFRICAN

HOME LANGUAGE : XITSONGA

OTHER LANGUAGES : ENGLISH, ISIZULU, SETSWANA, SEPEDI & TSHIVENDA DRIVER’S LICENSE : CODE 10(PrPDP)

WILLING TO RELOCATE : YES

CURRICULUM VITAE

OF

TSHEMBHANI TRUST KUBAYI

INDIVIDUAL TYPE : PERMANENT EMPLOYMENT SEEKER

1st OPPORTUNIT INTERESTED IN : FORMAL JOB/PERMANENT 2ND OPPORTUNITY INTERSTED IN : CONTRACT /FIXED-TERM CONTRACT CORE COMPETENCIES/ KEY SKILLS

MANAGEMENT SKILLS

CREATIVITY

ORGANIZATION SKILLS

NEGOTIATION SKILLS

CRITICAL THINKING

LEADERSHIP

PROFESSIONAL WORK EXPERIENCE

NAME OF COMPANY/ ORGANIZATION : POST BANK (WATERBERG DISTRICT) POSITION HELD : TEAM LEADER CUSTOMER SERVICE CLERK POSITION PERIOD : 10/03/2025- PRESENT

JOB DESCRIPTION

STAFF MANAGEMENT, CUSTOMER SERVICE, OPERATIONAL MANAGEMENT COMMUNICATION & CO- ORDINATION, LEADERSHIP & MOTIVATION PLANNING & ORGANIZATION NAME OF COMPANY/ ORGANIZATION : KAGISO EAST POST OFFICE POSITION HELD : BRANCH MANAGER C4/D

POSITION PERIOD : 01/08/2013- 30/04/2024

REASON FOR LEAVING : RETRENCHMENT

JOB DESCRIPTION

STAFF MANAGEMENT, OPERATIONAL MANAGEMENT, STIMULATE INCOME AND CONTROL COST, FINANCIAL AND STOCK MANAGEMENT, CUSTOMER SERVICE DELIVERY AND HOUSE KEEPING. NAME OF COMPANY/ ORGANIZATION : SUURBEKOM POST OFFICE POSITION HELD : BRANCH MANAGER C4/E

POSITION PERIOD : 02/0/2012- 31/07/2013

REASON FOR LEAVING : PROMOTION

JOB DESCRIPTION

STAFF MANAGEMENT, OPERATIONAL MANAGEMENT, STIMULATE INCOME AND CONTROL COST, FINANCIAL AND STOCK MANAGEMENT, CUSTOMER SERVICE DELIVERY AND HOUSE KEEPING. NAME OF COMPANY/ ORGANIZATION : GREENHILLS POST OFFICE POSITION HELD : TELLER

POSITION PERIOD : 01/03/2008- 31/03/2012

REASON FOR LEAVING : PROMOTION

JOB DESCRIPTION

HANDLIND OF CUSTOMER COMPLAINTS, POIN OF SALE TRANSATIONS, HANDLING OF SECURE MAIL AND SAFE MAIL,STOCK CONTROL, BANKING AND BALANCE OF THE OFFICE AND HOUSE KKEPING. EDUCATION

TERTIARY QUALIFICATION

INSTITUTION NAME : UNISA

QUALIFICATION NAME : ACCESS CERTIFICATE IN ENGINEERING YEAR ACHIEVD : 2001 (1 YEAR CERIFICATE)

SECONDARY QUALIFICATION

LAST SCHOOL ATTENDED : MUKULU HIGH SCHOOL

HIGHEST GRADE PASSED : GRADE 12

YEAR OBTAINED : 2000

REFERENCE CONTACT DETAILS

NAME AND SURNAME : ZANDILE KUTANE

CELL NUMBER : 011-***-****/071 351 430

REALATIONSHIP : BRANCH MANAGER( RANDFONTEIN POST OFFICE) NAME AND SURNAME : JEFFERY NGOMANE

CELL NUMBER : 072-***-****/ 011-***-****

RELATIONSHIP : BRANCH MANAGER ( WESTGATE POST OFFICE) NAME AND SURNAME : JOHANNA LEHOMO

CELL NUMBER : 072-***-****

EMAIL : johanna.lehomo@po81B

RELATIONSHIP : REGIONAL MANAGER (POSTBANK LIMPOPO REGION)

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