Bachelor's Degree Outreach Specialist
Resume:
Tisha Kirkland
Lyndhurst N.J
************@*****.***/Cell: 646-***-****
Education- Bachelor's Degree in Social Science
College of New Rochelle, Bronx N.Y May 2016
Work Experience:
6/5/17- current BRC Homeless Outreach Specialist,
Manhattan, N.Y
●Engage clients known and unknown to Brc Agency
●Offer services for Detox, Shelter, Mental illness and Mica
●Offer long term inpatient and outpatient services
●Transport clients to needed locations to receive services needed.
●Answer helpline calls to help people in need of service through 311, try to keep MTA Transit safe and secure and help change lives lose and restore hope to homeless individuals living in the NYC Transit System
●Return to office daily and document every contact and placement made via Cares, Street Smarts and Awards
●CPR, CPI and BRC TRAININGS COMPLETED
●Working hands on with mentally Ill clients in shelter and safe havens
●Assist with serving meals and maintaining a safe and secure work environment
03/14 –6/17 Manager of Jackie International, Bronx N.Y
●Manage salon
●Call and confirm appointments
●Greet Clients and direct them to the correct area for service
●Ensure great customer service
●Receive chair rental payments
●maintain a cleans and safe work environment.
11/15-5/16 Phoenix House- Intake Intern
●Performed Urinalysis
●Performed all necessary intake for new clients
●Served snacks and escorted females to search area
●Made sure there was a bed available for long term treatments, Assist with search and collect documents to help the enrollment process
09/13 – 01/14 Child Care Specialist Self -Employment, NY
●Served breakfast, lunch and snacks
●Helped with potty training
●Ensure a safe and clean environment
●Read Stories and ensure early childhood development.
04/08 – 02/10 Palladia Bronx NY
●Perform housekeeping duties and handle walk-in crisis situations
●Ensure safe environment for residents
●Ensure clients are following rules and regulations
●Maintain data of residents in the computer system
●Assist youths with daily-living activities
●Prepare meals for youths and feed them at a scheduled time
●Plan and encourage youths to participate in recreational activities
●Provide group and individual counseling to residents
●Draft weekly and monthly program reports
●Maintain and order needed supplies for the facility
●Offer personalized care for residents with special needs
●Helped residents in recovering from mental and physical trauma
●Taught residents skills to perform daily-living activities independently
●Coordinated several educational and recreational events for residents
●Maintained relationships with family members of residents and provided them feedback
●Organized social activities in groups
●Monitor behavior and activists of residents
Well experienced sale representative: OLan Mills Portrait studio located in Kmart Bronx N.Y Bruckner Blvd. Received Awards for highest sales in the whole region.
References: Available upon request.
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