Health Care On-Site

MORENIKE JAIYEOBA

********@*****.***

972-***-**** CELL

OBJECTIVE

Looking for immediate position as an EMR/EPIC Trainer & ATE Consultant in a hospital or health care setting where I can fully utilize my Epic and IT knowledge, strong analytical ability, expertise, communication, and presentation

SKILLS

Epic Credential Trainer

CPOE, Clindoc, Beaker CP, Inpatient, Radiant, Cupid, Anesthesia, Optime, ASAP, Ambulatory E-Clinicals, Meditech, Cerner Trainer: Surginet, Radnet, Millennium, Dynamic Documentation & MB, LD Power Chart Maternity,

SUMMARY OF SKILLS

Credentialed EMR/EPIC Classroom Trainer with background with software, cloud-based applications, and workflows. Specialized in on-site and virtual, classroom trainer, software application training in classroom and virtual environments to a variety of learners. Able to prepare client specific training documentation with expertise in the use of Microsoft Office tools. Knowledgeable of Classroom Training/Adult Learning Principles. Leadership experience in all phases of implementation: Planning, Design, Build, Test and Deployment. Offered Dragon Dictation. Knowledge and experience in Health Care Industry with exposure to Cerner, EPIC, Allscripts, Meditech, Athena, ERP Systems and Clinical Documentation.

EDUCATION

MBA, Master’s in Business Administration

California Coast University, CA

American River College, Sacramento, California

BS. B. Engineering Technology

Obafemi Awolowo University, Nigeria

VOLUNTEER EXPERIENCE OR LEADERSHIP

Supported the mission of professional classroom demeanor and high-quality teaching standards. Worked with Principal Trainers and Project Implementation Managers to provide feedback on end users learning needs, remediation of identified issues and continuous quality improvement activities. Skilled with several EMR applications and the specific workflows of that application. Possess strong communication, teamwork, problem-solving and time management skills. I am flexible, adaptable, motivated, and able to demonstrate empathy and emotional intelligence. Led and managed teams at multiple levels in training and Implementation of the EMR/EHR systems.

PROFESSIONAL EXPERIENCE

RECENT GO-LIVES:

Behavioral Health Kyndryl Hospithal, Providence, RI (10/2-10/16)Intermountain Hospithal (Radiant), Panguicht, Utah (08/2025 -Current), Flagler Hospital(Clindoc/CPOE, ASAP), Augustine, Florida (02/2025 – 05/2025, Christus Health, Lake Charles, Louisiana, Clindoc/CPOE, (09/2024 -10/2024), Lake Charles Children’s Hospital, Lake Charles, Louisiana Clindoc/CPOE, (09/2024 -10/2024), Boston Children’s Hospital (Cupid, Clindoc & CPOE) Boston, MA (05/2024 –06.2024), Sharp Health Care, San Diego, CA (Radiology, Cupid, Clindoc & CPOE) (10/2023 - 05/2024/), University Of North Carolina, Appalachian, NC (10/2023 - 02/2024), Epic Consultant, (Clindoc & CPOE/Orders), Children of Alabama (Ambulatory, Beaker, Cadence) Montgomery, Alabama (09/2023- 10/2023), Consultant, UCLA. Health, Los Angeles, UC Davis, California (04/2023-09/2023), EMR Consultant (Ambulatory/Orders, Radiant/ Beaker) University Of Virginia, Culpeper, VA (ASAP & CPOE) (04/2023-09/2023) UCSF, Benioff Children’s Hospital, Oakland, CA (Radiant & Cupid) (11/2021-03/2022.

(Experis) Mercy One Newton Hospital, Lake Charles, Newton, IA (02/2025 - Present)

Epic trainer

Trained Nurses and Doctors with Clindoc, Radiant, ASAP Modules on their EMR applications. For ICU, SCU and Medsurg and Emergency Department including Provider support

Escalated issues and facilitated all query resolution and training support for Tech and Provider Supported Physicians with orders on the Cardiac Intensive Critical Unit in need of support.

Assisted and trained End-users with workflows and offered guidance to staff customizing their tool.

Trained Nurses and Doctors with Clindoc Modules on their EMR applications. Classroom set up and Provider support.

Escalated issues and facilitated all query resolution and training support for Tech and Provider Supported Physicians with orders on the Cardiac Intensive Critical Unit in need of support.

Assisted and trained End-users with workflows and offered guidance to staff customizing their tool.

(Experis) Boston Children’s Hospital (Radiant, Cupid, Clindoc & CPOE) Boston, MA (05/2024 - 09/2023)

EMR trainer

Trained Nurses and Doctors with Clindoc Modules on their EMR applications.

Escalated issues and facilitated all query resolution and training support for Tech and Provider Supported Physicians with orders on the Cardiac Intensive Critical Unit in need of support.

Assisted and trained End-users with workflows and offered guidance to staff customizing their tool bars. Resolved issues as they arise and teamed up with Epic consultant and other project managers on work-flow analysis, interpretation of clinical content and medical/technical terminology.

Sharp Health Care, San Diego, CA (Radiology, Epic Tapestry, Cupid, Clindoc & CPOE) (10/2023 – 05/2024)

Epic Trainer

Trained Radiologists and Nurses with Interventional Radiology on their EMR applications.

Escalated issues and facilitated all query resolution and training support for Tech and Provider Support Radiologists and Physician support and for floors in need of support.

University Of North Carolina, Appalachian, NC (10/2023 – 02/2024)

Epic Trainer, (Clindoc, CPOE, Orders)

Trained the physicians in creating new smart phrases and making use of dragon for dictation.

Trained the front desk receptionist on how to collect pre-payment surgery copay for self-pay patients.

Trained nurses in documenting vital signs and review of medical records.

Children of Alabama, Montgomery, Alabama (09/2023 – 10/2023)

Epic Trainer, (Beaker & Orders)

Supported Epic Go-Live implementation for Provider Practice Inpatient, and implementation for ENT, Ambulatory units, Beaker Cadence, for Physicians, RNs, Pas, CRAs and other Hospital's employees.

UCLA Health, Los Angeles, UC Davis, California (Radiant, (PACS)Clindoc, CPOE, Orders)

EMR Trainer, (04/2023 - 09/2023)

Facilitated risk mitigation for clinical end users in planning sessions at various levels, including strategy, roadmap, and release on the PACs System (Visage), Ambulatory and Beaker. Also trained for Radiology, Emergency Dept.

Children of Alabama, Birmingham, Alabama (01/2023 - 03/2023)

Supported Epic Go-Live implementation for Inpatient, and implementation for ENT, Ambulatory units, Beaker Cadence, Inpatient modules for Physicians, RNs, Pas, CRAs and other Hospital's employees

Supported Epic Go-Live implementation for Clindoc/CPOE modules - Inpatient, and implementation for Ambulatory, Inpatient modules for Physicians, RNs, Pas, CRAs and other Hospital's employees. Provided training support to nurses in documenting vital signs and reviewing medical records. (Beaker CPOE, Orders)

UCSF, Benioff Children’s Hospital, Oakland, CA (11/2021 - 03/2022)

EMR (CPOE/Clindoc, Beaker & Radiant modules)

Trained Nurses and Doctors mainly CPOE/Clindoc, Beaker & Radiant modules.

Escalated issues and facilitate all query resolution, training support for Tech and Provider.

EPIC Trainer,

Trinity Health Hospital, Albany, NY (05/2021-12/2021)

Escalate issues and facilitate all query resolution and training support for Provider Support for CPOE/Clindoc & Radiant modules Radiology department, Labs and for floors in need of support.

Escalate issues and facilitate all query resolution and training support for Inpatient modules, Radiant Inpatient and Outpatient.

EPIC Trainer,

Orlando Regional Medical Center Hospital, Orlando, Fl. (03/2021-05/2021)

Escalate issues and facilitate all query resolution and training support for Provider Support (CPOE and Clindoc), Beaker for floors in need of support.

Assisted End-users with workflows and offered guidance to staff customizing their tool bars.

Tracked and resolved issues as they arise and teamed up with Epic consultants and other project managers on work-flow analysis, interpretation of clinical content and medical/technical terminology.

IT Product Consultant Trainer

Christus Health Hospital, Longview, TX

Physician Technology Partners, (02/2021-03/2021)

Escalate issues and facilitate all query resolution and training support for Clindoc, CPOE, Optime, Gastroenterology, MyChart, ticketing modules, CPOE, Beaker, Optime Radiant

Assisted End-users with workflows and offered guidance to staff customizing their tool bars.

EPIC Trainer Consultant, Deloitte Trillium Project, Canada (09/2020-12/2020)

Escalate issues and facilitate all query resolution and training support for Clindoc, MyChart, ticketing modules, Radiant Ambulatory, Cadence (front desk scheduling).

Cerner Trainer (Billing)

University Medical Center, El Paso, Texas (11/2018-02/2019)

Responsible for delivering end-user training for physicians, other clinicians, and non-clinical staff to develop competence in the use of clinical and business information systems and other computer software applications for various clinical areas and departments within the hospital and clinics.

Served as a primary educator and support analyst between the EMR and associated system applications and end users using both Ambulatory and Inpatient.

EPIC Consultant Trainer (Radiant, Beacon, Clindoc/CPOE)

Lake Forest Hospital, Chicago, IL (02/2018-03/2018)

Engage medical center users and facilitated issue resolution.

Escalate issues and facilitate all query resolution and training support for Inpatient modules, Radiant Ambulatory, Cadence (front desk scheduling) including (Beacon, and Clindoc/CPOE).

PIC Trainer (Radiant, Beacon, Clindoc/CPOE)

Del Noir Hospital, Chicago, IL (12/2017- 02/2018)

Engage medical center users and facilitated issue resolution Ambulatory modules.

Escalate issues and facilitate all query resolution and training support for Inpatient modules, (Radiant/Cupid) modules, CT scan Department and Physician Orders.

Epic Trainer, (Radiant, Beaker, Clindoc/CPOE)

Omaha Hospithal, Nebraska (08/2017-11/2018)

Provided support for Cadence and My Chart, verified patents insurance and eligibility status.

Posted medical charges, payments, and entries patients’ charts.

EPIC Classroom Support Trainer (Nurse)

Physician Technology Partners, Del Noir, Parsippany, NY (CPOE, Ambulatory) (03/2017-08/2017)

Engaged medical center users and facilitated issue resolution (Ambulatory, Allscripts and Cadence module).

Trained and provided Physician and Nurse during Go- Live implementation.

Assisted Physicians and nurses with training and helped resolve any issues as needed.

EPIC Trainer,

Physician Technology, Memorial Medical Center, Johnstown, PA (10/2016-03/2017)

Engaged MedSurg, Stroke medical center users and facilitated issue resolution.

Trained Physician and Nurse during Go - Live implementation.

Provided Trainer for and Clindoc, CPOE, Cadence and Dragon Dictation

Providing at-the-elbow support for Epic EMR go-lives for various consulting companies as a part of a team, primarily providing support for Blue Ridge Hospital, Seneca, SC: - Epic ClinDoc (nurses and clinical support staff).

- Epic Orders (doctors and mid-levels).

- Epic Cadence/Radiant (primarily front desk staff).

Assisted providers on how to use smart sets to document Level of Service (LOS) and placing orders to simplify charting during office visits.

Assisted end users in documenting follow up calls and provided various training supports to physicians.

Epic Consultant (Orders, Clindoc)

Physician Technology Partners, Blue Ridge Hospital, Seneca, SC (09/2016-10/2016)

Worked with the Greenville Health System, Orthopedic Center, on Clindoc/Radiant Modules go-live.

Assisted providers and various medical personnel on how to use and explore widescreen navigation during office visits and documenting visits using a few primary activities.

Assisted training of physicians in documenting medication reconciliations, encounters and review of in-baskets.

Epic Clinical Site Trainer I3-Pharmanet, Tampa, FL (06/2014-02/2016)

On the training leadership team preparing for an Epic EMR go-live with a focus on managing day to day training-Clindoc, Ambulatory & Anesthesia, All scripts.

Assisted the training program manager in the oversight of over 30 credentialed trainers and 60 training classrooms.

Responsible for on boarding and credentialing new credentialed trainers and managed available resources to provide quality control over classroom attendance and schedule management.

Go Live Consultant CPOE, Florida Hospital, Orlando, FL (12/201*-******)

Supported Cerner (CPOE) modules for Physicians Classroom training in Cerner Power plans and Power Orders.

Command Center-Help Desk phone triage calls, reset end user passwords, supported RNs and other staff.

Optimization Project Training Manager, Kaiser Permanente, Health Emeryville, CA (07/2008-12/2012)

Trained and Supported Epic Go-Live Implementation on the Optimization team for internal medicine department and organ transplant department's Physician, RNs, and PAs.

Worked on CPOE/Clindoc, Radiant, Ambulatory, Optime, Cadence, ADT modules.

Courses: Pre/Post/PACU, Intra Op, Procedure Nurse, Scheduler, Charge Poster Roles: Trainer, Go Live Support.

Conducted Epic Optime classroom training for nurses, schedulers, and charge posters.

Provided elbow level Go Live Support for nurses, surgeons, and anesthesiologists in the perioperative areas and inpatient units.

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