Customer Service Fort Lauderdale
Resume:
Michael Olson
Beavercreek, OH *****
*************@*****.***
To match my customer service & sales skills with a dynamic organization that will reward me with a position for maximum earning potential.
Work Experience
Fundraiser
MULTIPLE SCLEROSIS FOUNDATION - Fort Lauderdale, FL January 2012 to Present
Cold calling utilizing predictive dialer for fundraising activities. Daily quota used as measurement of accelerated hourly pay & additional hours of work. Have exceeded quota 93% of time worked. Account Manager
FREEDOM LEGAL PLANS - Fort Lauderdale, FL
January 2011 to December 2012
Responsible for 250 clients of foreclosure defense firm. Customer contact on a weekly basis on progress of case and scheduling of attorney consults with client & discussion of documents needed for defense strategies.
Owner & Sole Proprietor
THE KENT COMPANY - Fort Lauderdale, FL
January 1990 to December 2011
The Kent Company - Fort Lauderdale, FL
February 1990 to February 2011
Residential finish carpentry & cabinet making company. High end installations of all phases of residential improvements. All aspects of business handled by myself. Account Executive
AT&T GENERAL BUSINESS SYSTEMS - Southfield, MI
January 1983 to December 1990
– AT&T General Business Systems Southfield, MI 01/1983-02/1990 Sales of commercial telephone systems to businesses. Exceeded quota all seven years of employment. Education
Bachelor of Business Administration in Management and Finanace Northwood University-Michigan
Skills
• Carpentry
• Fundraising
• Account management
• Sales
• Cold calling
• Customer service
• Trim carpentry
• Customer service
• Telemarketing
• Call Center
Assessments
Sales skills — Highly Proficient
July 2021
Influencing and negotiating with customers
Full results: Highly Proficient
Marketing — Proficient
July 2021
Understanding a target audience and how to best communicate with them Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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