Hi-Lo A Part time

OBJECTIVE

Former security supervisor and parts manager transitioning into a full-time logistics and equipment handling role. Extensive experience in Hi-Lo and other powered industrial vehicles, with proven skills in scheduling, training, and maintaining efficient and safe warehouse operations.

EMPLOYMENT HISTORY

Security Representative Little Caesars Arena, Detroit MI 9/2022 – 9/2025

Safety & Security Enforcement: Deterred and detected potential safety or security issues, controlled access to restricted areas, and monitored crowd behavior.

Emergency Response: Responded to medical incidents, altercations, or other emergencies; coordinated with law enforcement, fire, and medical personnel as needed.

Coordinated emergency protocols, including evacuation and shelter-in-place procedures.

Prepared clear, accurately written reports on all incidents, accidents, or unusual occurrences.

Conducted bag checks, utilized metal detection equipment, and employed other screening procedures.

Provided excellent customer service by assisting guests with directions, seating, and general inquiries.

Resolved conflicts or complaints with professionalism and courtesy.

Dockman Universal Trucking, Detroit, MI 9/2021 – 9/2022

Truck loading and unloading of automotive parts.

Operated forklifts to move items to staging areas.

Ensured items were packaged safely before shipping.

Updated shipping information in the computer system.

Utilized RF Scanner throughout shipping and receiving processes.

General Lead Cleaner Devon Management Automotive, Detroit 2014-2021

American Building Maintenance, Detroit 2008-2014

Performed custodial duties in offices, industrial areas, and facilities.

Obtained equipment certifications for Hi-Lo, scissor lift, pump truck, floor sweeper/scrubber, electric cart, tugger, and confined space operations.

Assistant Parts Manager Murray’s Discount Auto, Royal Oak, MI 1998-2002

Scheduled and trained new employees.

Managed parts counter operations and inquiries.

Oversaw stock for all makes, models, and special orders.

Performed electronic & mechanical automotive diagnostics.

Operated Hi-Lo in shipping and receiving area.

Campus Safety Officer Marygrove College, Detroit 1984-1998

Supervised and trained safety officers.

Assigned officers for special duties and major events.

Facilitated medical transportation of injured students and staff.

Tested and reset fire alarms.

Apprehension of campus property violators.

Interim director of campus safety.

EDUCATION

Certificate in Correctional Science Marygrove College, Detroit 1991-1995

Legal issues/corrections

Client Growth and Development

Client Relationships

Institutions and Facilities

QUALIFICATIONS SUMMARY

Extensive experience in powered industrial vehicle operation — including Hi-Lo, scissor lift, electric cart, floor scrubber/sweeper, tugger, confined space operations, safety at heights, and pump truck.

Proven safety record with experience enforcing facility safety standards in both security and warehouse settings. Past certification in hazardous materials.

5+ years of warehouse and parts management experience, handling shipping/receiving, parts inventory, and mechanical/electronic diagnostics.

Strong multitasking and leadership skills, including employee scheduling, training, and performance oversight.

Mechanical aptitude in automotive systems and diagnostics, ensuring efficient parts and equipment maintenance.

Excellent communication, teamwork, and reliability, with a history of professionalism in high-traffic environments such as large arenas, warehouses, and college campuses.

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