Supply Chain Customer Service

QURAN KEILLER

Phone: 813-***-****

Email: *************@*****.***

Address: **** ****** ****** ****, *****,

*****, ** (US)

Professional Summary

Results-driven and detail-oriented professional

with extensive experience in inventory manage-

ment, supply chain logistics, customer service,

and team leadership across diverse industries.

Proven ability to optimize operational efficiency, implement process improvements, and drive

business outcomes through strategic resource al-

location and workforce development. Adept at

leveraging digital systems to enhance workflow

accuracy and minimize errors, while fostering

collaborative environments that support organi-

zational goals. Demonstrates a commitment to

continuous improvement, operational excellence,

and delivering exceptional service. Seeking to

transition these transferable skills into a long-

term business career, contributing value and in-

novation to a forward-thinking organization.

Work Experience

Utility Worker, Splitsville – Tampa, FL

Jan. 2022 – Jul. 2024

• Managed inventory and supply chain lo-

gistics for service areas, ensuring optimal

stock levels of consumables and opera-

tional materials to support uninterrupted

business operations.

• Utilized digital order management sys-

tems to accurately process and transmit

customer orders, enhancing workflow effi-

ciency and minimizing errors.

• Assessed workforce requirements and exe-

cuted targeted recruitment strategies, in-

cluding media outreach and participation

in industry job fairs, to build high-per-

forming teams aligned with organizational

goals.

Point of Sale Clerk, Bamboozle – Tampa, FL

Mar. 2020 – Sep. 2022

• Coordinated order fulfillment and reserva-

tion management, leveraging point-of-sale

and scheduling systems to deliver excep-

tional customer service and maximize op-

erational throughput.

• Strategically assigned seating and man-

aged guest flow to optimize staff produc-

tivity and ensure equitable workload dis-

tribution.

• Led hiring, onboarding, and training initi-

atives for service staff, fostering a culture

of continuous improvement and opera-

tional excellence.

• Delivered personalized guest experiences

by providing menu guidance and address-

ing individual needs.

Point of Sale Clerk, Wawa – Tampa, FL

Jan. 2018 – Aug. 2020

• Applied consultative sales techniques to

identify customer needs and recommend

tailored product solutions, driving revenue

growth and customer satisfaction.

• Supported visual merchandising efforts by

capturing and analyzing display effective-

ness, contributing to brand consistency

and enhanced retail performance.

• Provided coaching to sales staff on effec-

tive presentation and merchandising strat-

egies, promoting team development and

sales optimization.

• Proactively promoted new products and

services to expand customer engagement

and market share.

Customer Service, H&R Block – Tampa, FL

Jan. 2019 – Jul. 2020

• Demonstrated technical proficiency in da-

tabase management, ensuring data integ-

rity, security, and reliability to support

business operations.

• Delivered consultative support to clients,

guiding them in skill development and

strategic problem-solving to achieve their

financial objectives.

Education

GED – Bowers & Whitley, May 2016

Six-Sigma Greenbelt Certification – CSSC, Sep-

tember 2025

Contact this candidate