Tasheila Reliford
Lizella, GA *****
**********@*****.***
Professional Summary
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Astute Accounts Receivable Specialist with 14 years' experience in accounting, auditing and cash management for Accounting sector organizations. Expert in accurately and efficiently executing time-sensitive processing and reporting of regulatory-compliant financial documentation. Adept team leader and employee trainer with outstanding communication abilities. Successful in aligning cross-functional objectives to facilitate productivity and deliver on-time project completion. Work Experience
Front Desk Receptionist Dental Office
Dr. Sharon Jordan PC-Macon, GA
October 2023 to Present
Schedule Appointments using Dentrix Software
Greet and Check-in Patients
Verify Insurance Claims
Entering and Posting Payments
Complete Referrals
Update Patients Charts
Review Patient Treatment History
Handle all Telephone Inquiries
Call all patient prescriptions to corresponding pharmacy Reconciliation of daily payments for practice
Cash Operation Specialist II, Ricoh USA
EFT's-Macon, GA
July 2010 to March 2016
GA
Apply payments into the receivable systems to appropriate invoices as indicated on the Lockbox backup, Subledgers, Credit Cards, EFT's, ACH, Spreadsheet Billing and Move Money Request received via the AR Adjustment website. Research and resolve unidentified, unapplied cash and over-application of funds related to customer payments and ensure transactions are processed timely and accurately. Submit AR Refunds for any duplicate, overpaid or misdirected funds for valid authorization and completeness of documentation. Provides timely follow up with Customers to resolve unapplied cash. Process Inter-company and Co-Mingled transactions to redirect funds enters transmittals ensuring appropriate updating of customer accounts/financial records. Process small dollar write offs per Cash Operations policy to clear immaterial receipts within O19 limits. Resolve customer inquiries and research account discrepancies promptly. Performs weekly reporting duties specific to the Cash Operations group for which hired. Review aging reports and initiate contact with customers regarding aged unapplied cash. Update comments with expected resolution. Work with other departments to establish and maintain criteria needed by the customer to enable proper application. Assist in monthly closings and meets all financial closing deadlines. Must comply with SOX narratives and COSO's, following cash applications policy and procedures without exception. Accounts Receivable Specialist
Leggett & Platt Inc-Carthage, MO
July 2002 to July 2010
Research and resolve unidentified, unapplied cash and over-application of funds related to customer payments and ensure transactions are processed timely and accurately. Submit AR Refunds for any duplicate, overpaid or misdirected funds for valid authorization and completeness of documentation. Provides timely follow up with Customers to resolve unapplied cash. Handled Billing and Logistics as well. Resolve customer inquiries and research account discrepancies promptly. Review aging reports and initiate contact with customers regarding aged unapplied cash. Update comments with expected resolution.
Store Manager
One Price Clothing-Macon, GA
March 1995 to April 2002
• Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
• Oversaw inventory management with cycle counts, audits and shrinkage control.
• Hired and trained eight employees to start new clothing store in a bigger location in Macon, Ga.
• Fostered healthy team environments to promote collaboration and boost productivity.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Oversaw daily cash register operations and cash management.
• Delegated work to employees based on shift requirements, individual strengths and unique training.
• Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
Education
High school diploma in Accounting and Business Management Macon State College - Macon, GA
Skills
• Dentrix
• RENAME
• SOX
• Accounts Receivable