Security Officer Call Center
Resume:
VICTORIA NAULS
Security
Sn Bernrdno, CA *****
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Security Officer
Parker Security-California City, CA
January 2022 to Present
ICQA Auditor
Amazon Fulfillment Center
October 2021 to February 2024
Andon Resolution: Andonis is a process designed for catching inventory defects within the FC. Andonis
are pulled for various things: virtual/physical inventory mismatches, virtually missing inventory,
misreceives, etc. The core responsibility of Andon Resolution is to correct the various defects thus
reducing the amount of defects in the warehouse resulting in more sell-able product.
Audits: Auditing the standard work processes of the various departments in the FC such as receive, stow,
or pack/ship. Auditing these standard work process requires a vast knowledge of the various
departments in the FC and helps to catch and correct mistakes earlier on in the inventory flow process.
Thus, in turn, this reduces the amount of defects in the FC.
Telephone Order Center Representative, Inbound Call Center
Starcrest Productions-Moreno Valley, CA
May 2020 to September 2023
Taking inbound calls from customers regarding products and services
Proficient in providing sales pitches to potential customer
Understanding of basic technical aspects of products, Able to take both technical and non-technical calls
Security Guard
Giveright Inc-Beaumont, CA
February 2020 to March 2023
- Upgrade and/or Renew client's memberships to various charities
- Process renewal fees and client donations
- Contacting donors to contribute funds to various non-profit charities
Contact this candidate