Support Specialist Data
Resume:
Davina Sanford
Milledgeville, GA 31061
www.blackplanet.com/davisan
*********@*****.***
Objective
To obtain a stable full-time position with potential for advancement using my abilities and knowledge.
Education
5/2001 Georgia College & State University
Bachelor of Business Administration
Major: Computer-Based Information Systems
Employment History
Cashier
10/2022 - present Walmart Milledgeville, GA
Handle card, check and money transactions, operate self-checkout and register functions, greet customers and put up returns
Economic Support Specialist II
3/2014 – 3/2021 Bibb/Baldwin County Department of Family & Children Services Milledgeville & Macon, GA
Processed food stamp and Medicaid applications and reviews, interviewed clients to determine eligibility, maintained required documentation and reports, provided customer service to clients and answered calls
Welfare Transition Career Advisor
8/2007 - 7/2008 South Florida Workforce Jobs For Miami, Miami, FL
Conducted orientation sessions for new Temporary Aid for Needy Families (TANF) clients; Issued clients support services; Assessed clients for work activity requirements and procedures
Employment Services Case Manager
11/2002 – 11/2005 Baldwin County Department of Family & Children Services, Milledgeville, GA
Accomplished 100% participation rate for clients in a work activity within a case load of over 100 clients; Referred clients to other agency, public and community resources which focus on employability or other client needs; Formulated childcare plans for clients requiring service; Maintained required documentation and completed reports; Planned, organized, and conducted orientation sessions for participants initially referred for employability services; Assessed TANF clients for employability for job search, etc.
Substitute Instructor, part-time
4/2002 - 11/2002 Central Georgia Technical College Milledgeville, GA
Instructed students on various topics and discussions; Assigned class work and homework and provided material for students; Took attendance; Assisted students in computer lab and classroom assignments.
Technical Support Specialist
2/2001-9/2001 ISP Alliance Gordon, GA
Answered calls and kept record daily; Helped set up internet accounts manually.
Trouble shot internet connection, e-mail, and browser problems.
Skills
Comp TIA A+ Certified Professional IT Technician, Proficient in Windows Vista, 7, 11, XP, ME, 2000, 98, NT, 95 Proficient in MS Access, Word Perfect, MS Excel, MS Paint, MS Word, and MS PowerPoint; Proficient in Adobe Photoshop and WS_FTP; Proficient in Outlook Express, Eudora, and Pine E-mail systems; Proficient in printers, faxing, and answering calls, Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Office 365, MacOS, and Microsoft Edge; Proficient in COBOL, SQL using Oracle, Visual Basic, Visual C++, HTML, Oracle Developer, and Designer; Proficient in Adobe Photoshop, WS_FTP, Macromedia Fireworks, Flash, and Dream Weaver.
Honors
Awarded the Hope Scholarship 1996
Member of the DECA Club 1995-1996
Member of the French Club 1993-1996
Member of the FBLA Club 1992-1996
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