Quality Assurance Management System
Resume:
SATYA VALAVALA
Hyderabad, India
********.********@*****.***
LinkedIn Portfolio: https://www.linkedin.com/in/satya-valavala-924b7428
Professional Summary
Having 14+ years of experience in IT industry with comprehensive knowledge in Quality Assurance using Manual Testing methodologies across diverse project domains.
Experienced in Banking, Financial Services, and Lending domains with expertise in LOS (Loan Origination System), LMS (Loan Management System), and CMS (Collection Management System).
Expertise in all phases of Software Testing Life Cycle (STLC), Software Development Life Cycle (SDLC), and Bug Life Cycle (BLC) using Object Oriented methodologies.
Experienced in creating Test Plans, Test Scenarios, Test Cases, Functional Checklists, Build Documents, Validation Documents, UAT/Production Check Lists, and Sign-off Documents.
Expert in Requirements Traceability Matrix (RTM), test estimation, and comprehensive documentation for future references.
●Hands-on experience in Client/Server and Web Server testing methodologies.
●Extensive experience in executing SQL Queries on Oracle tables for transaction verification and data validation.
●Used Agile/Scrum Methodologies and actively participated in daily scrum, sprint planning, reviews, demos, retrospectives, and grooming sessions.
Extensive experience in Regulatory Reports like CKYC, BASEL 1 & 2, TRAQ ADF Extracts, UCIC, CIBIL, FINCON.
Experienced in Defect Management and Bug Reporting using bug-tracking tools like Bug Tracker, JIRA.
Experienced in GUI Testing, Functional Testing, Regression Testing using Black Box Testing techniques.
Expert in conducting Grooming sessions, Walkthroughs, and Retrospective meetings with Agile/Scrum teams.
Experienced in Bug Review Meetings with Development teams and efficient in reporting and prioritizing software bugs.
Experienced in Product Release Management and deploying multiple products into production environments.
Expert in using testing tools and IDE's like JIRA, Postman, SoapUI, SQL Server, Oracle Toad.
Experienced in Performance Testing and compatibility testing across different servers and environments.
Good knowledge on Conducting automation testing by using data driven framework.
An efficient team player and individual contributor with strong analytical and problem-solving skills.
Excellent communication and interpersonal skills with ability to work effectively with various levels of organization including technical teams, management, and clients.
Ability to meet deadlines and work under pressure while maintaining quality standards.
Extensive experience in working on multiple operating systems including Linux and Microsoft Windows.
Technical Skills
Testing Methodologies: Manual Testing, Functional Testing, GUI Testing, Regression Testing, Black Box Testing, Performance Testing, Compatibility Testing.
Testing Tools: JIRA, Bug Tracker, Postman, SoapUI, JMeter.CI/CD Implementation
Database Technologies: Oracle, SQL Server 2008, Oracle Toad, SQL Queries.
Domain Expertise: Banking, Financial Services, Lending, Loan Origination System (LOS), Loan Management System (LMS), Collection Management System (CMS).
Regulatory Knowledge: CKYC, BASEL 1 & 2, TRAQ ADF Extracts, UCIC, CIBIL, FINCON.
Web Technologies: HTML, JavaScript, JSP.
Application Servers: Java, Servlets, JSP's, EJB.
Methodologies: Agile/Scrum, SDLC, STLC, BLC.
Documentation: Test Plans, Test Cases, RTM, Walkthrough Documentation, Build Documents, Validation Documents.
Operating Systems: Windows, Linux.
Employment History
Pennant Technologies Team Lead Quality Analyst Hyderabad, India
Sep 2021 – Present
Project: ECOFY – Electric Vehicle
Duration: Sep 2024 – Present Team Size: 10
Implemented comprehensive testing for Pennant Lending Factory supporting Two-Wheeler & Three-Wheeler vehicle & SCM loans with LOS and LMS modules. The system provides high-level flexibility for clients to define products, eligibility checks, scoring models, dedupe rules, fee and charges, and accounting sets as per business and regulatory requirements.
Key Responsibilities:
●Analyzed end-to-end business functionality and requirement documents for Electric Two-Wheeler & Three-Wheeler loan processing workflows.
●Participated in requirement scope discussions and solution planning sessions with business analysts and stakeholders.
●Prepared comprehensive walkthrough documentation for future references and knowledge transfer to new team members.
●Designed and executed detailed test cases covering loan origination, vehicle valuation, and customer onboarding processes.
●Validated business rule implementations for eligibility criteria, scoring models, and dedupe functionalities.
●Tested fee and charges calculation modules ensuring accuracy across different loan products and customer segments.
●Executed comprehensive API testing for integration with third-party vehicle valuation and verification services.
●Performed database testing to validate data integrity, transaction processing, and loan lifecycle management.
●Coordinated with Development team for functional discussions, technical clarifications, and issue resolution.
●Participated in client calls for product demos, requirement coordination, and feedback incorporation.
●Managed defect tracking using PSD system and ensured timely closure with proper root cause analysis.
●Conducted GUI and Functional Testing, Regression Testing using black box testing techniques across multiple environments.
●Executed user acceptance testing scenarios and coordinated with business users for sign-off processes.
●Performed cross-browser compatibility testing and mobile responsiveness validation.
●Interacted with development team for issue identification, understanding, replication, and resolution.
●Created and maintained test data sets for various loan scenarios and customer profiles.
●Executed performance testing for high-volume transaction processing and system scalability.
●Validated regulatory compliance requirements and audit trail functionalities.
●Mentored junior team members on domain knowledge and testing best practices.
●Participated in sprint planning, daily standups, and retrospective meetings following Agile methodologies.
●Conducting automation testing by using data driven framework on client data
Project: CARS24 - Used Car Loans
Duration: Jun 2024 – Present Team Size: 7
Implemented comprehensive testing for Pennant Lending Factory supporting USEDCAR loans with LOS and LMS modules. The system provides high-level flexibility for clients to define products, eligibility checks, scoring models, dedupe rules, fee and charges, and accounting sets as per business and regulatory requirements.
Key Responsibilities:
●Analyzed end-to-end business functionality and requirement documents for used car loan processing workflows.
●Participated in requirement scope discussions and solution planning sessions with business analysts and stakeholders.
●Prepared comprehensive walkthrough documentation for future references and knowledge transfer to new team members.
●Designed and executed detailed test cases covering loan origination, vehicle valuation, and customer onboarding processes.
●Validated business rule implementations for eligibility criteria, scoring models, and dedupe functionalities.
●Tested fee and charges calculation modules ensuring accuracy across different loan products and customer segments.
●Executed comprehensive API testing for integration with third-party vehicle valuation and verification services.
●Performed database testing to validate data integrity, transaction processing, and loan lifecycle management.
●Coordinated with Development team for functional discussions, technical clarifications, and issue resolution.
●Participated in client calls for product demos, requirement coordination, and feedback incorporation.
●Managed defect tracking using PSD system and ensured timely closure with proper root cause analysis.
●Conducted GUI and Functional Testing, Regression Testing using black box testing techniques across multiple environments.
●Executed user acceptance testing scenarios and coordinated with business users for sign-off processes.
●Performed cross-browser compatibility testing and mobile responsiveness validation.
●Interacted with development team for issue identification, understanding, replication, and resolution.
●Created and maintained test data sets for various loan scenarios and customer profiles.
●Executed performance testing for high-volume transaction processing and system scalability.
●Validated regulatory compliance requirements and audit trail functionalities.
●Mentored junior team members on domain knowledge and testing best practices.
●Participated in sprint planning, daily standups, and retrospective meetings following Agile methodologies.
●Conducting automation testing by using data driven framework on client data
Project: HDFC Gold Loans
Duration: Jun 2023 – Present Team Size: 10
Implemented testing for HDFC Gold Loans with LOS, LMS, and CMS modules. Gold loans are provided based on gold ornament collateral with eligibility determined by customer CIBIL and EQUIFAX scores.
Key Responsibilities:
●Analyzed complex business requirements for gold loan processing including ornament valuation and purity assessment workflows.
●Executed comprehensive testing for loan origination processes from customer onboarding to loan disbursement.
●Validated customer eligibility checks based on credit scores (CIBIL and EQUIFAX) and ornament evaluation criteria.
●Tested gold ornament appraisal integration with third-party valuation services and real-time gold rate APIs.
●Performed end-to-end testing for loan renewal functionality including ornament addition, release, and re-pledging scenarios.
●Validated interest calculation modules for various gold loan products and repayment schedules.
●Executed testing for auction processes in case of loan defaults and ornament liquidation workflows.
●Tested collection management system (CMS) for overdue loan tracking and recovery processes.
●Coordinated with development team for functional and technical issue discussions and resolution.
●Validated regulatory compliance requirements specific to gold loan products and RBI guidelines.
●Executed security testing for ornament storage tracking and custody management features.
●Performed integration testing with banking systems for loan disbursement and repayment processing.
●Tested mobile application features for customer self-service and loan management capabilities.
●Validated reports generation for gold loan portfolio management and risk assessment.
●Executed stress testing for high-volume gold loan processing during peak seasons.
●Coordinated user acceptance testing with HDFC business users and obtained sign-offs.
●Created comprehensive test documentation including test plans, test cases, and execution reports.
●Managed defect lifecycle from identification to closure with proper severity and priority classification.
●Performed data migration testing for existing gold loan portfolios and customer data.
●Validated audit trail functionality for all gold loan transactions and system activities.
Project: HDFC CD Loans (Consumer Durable)
Duration: Jun 2023 – Present Team Size: 15
Managed testing for Consumer Durable loans provided based on customer income and collateral with LOS, LMS, and CMS implementation.
Key Responsibilities:
●Conducted comprehensive end-to-end testing for consumer durable loan processing covering electronics, appliances, and furniture financing.
●Validated complex income assessment algorithms and collateral evaluation processes for various product categories.
●Executed testing for vendor partnership integrations with electronics retailers and e-commerce platforms.
●Tested EMI calculation engines for different tenure options and interest rate structures across product categories.
●Validated customer onboarding workflows including document verification and income proof validation.
●Performed integration testing with third-party credit bureaus for credit score validation and loan approval processes.
●Executed comprehensive testing for collateral management including product registration and tracking systems.
●Tested insurance integration modules for product protection and loan security coverage.
●Validated pre-closure and foreclosure calculation functionalities with penalty and rebate computations.
●Performed testing for collection workflows including reminder systems and recovery processes.
●Executed testing for vendor payment processing and settlement mechanisms.
●Validated reporting modules for loan portfolio analysis, risk assessment, and business intelligence.
●Tested mobile and web application interfaces for customer self-service and loan management.
●Coordinated with development teams for complex technical issue resolution and system optimization.
●Performed load testing for high-volume loan processing during festival seasons and promotional periods.
●Executed security testing for sensitive customer data protection and PCI compliance requirements.
●Validated workflow automation for loan approval processes and maker-checker functionalities.
●Tested notification systems including SMS, email, and push notification integrations.
●Managed comprehensive defect tracking with detailed impact analysis and resolution prioritization.
●Coordinated user acceptance testing sessions with HDFC business stakeholders and operations teams.
Project: Third-Party Interfaces
Duration: Jun 2023 – Present Team Size: 2
Tested third-party interface integrations for customer and loan data retrieval and updates, including SFTP folder file management and database extractions.
Key Responsibilities:
●Validated comprehensive POSIDEX integration for customer dedupe and fraud detection across multiple loan applications.
●Executed thorough testing of Multi Bureau interfaces including CIBIL, Experian, Equifax, and CRIF for credit score validation.
●Tested NESL (National E-Registry for Secured Assets) integration for collateral verification and registration processes.
●Performed extensive EKYC (Electronic Know Your Customer) testing including Aadhaar verification and OTP validation.
●Validated CASA account integration for customer bank account verification and mandate registration.
●Executed comprehensive signature validation testing for document authentication and digital signature verification.
●Tested PAN validation services for customer identity verification and tax compliance requirements.
●Performed SFTP file transfer testing including encrypted data transmission, file format validation, and error handling.
●Validated database extraction processes for regulatory reporting and compliance data generation.
●Executed API testing for real-time data synchronization and webhook implementations.
●Tested error handling mechanisms for third-party service failures and network connectivity issues.
●Validated data mapping and transformation logic for different interface formats and protocols.
●Performed security testing for encrypted data transmission and sensitive information protection.
●Executed performance testing for high-volume data processing and concurrent interface calls.
●Tested retry mechanisms and fallback procedures for service unavailability scenarios.
●Validated audit logging for all interface transactions and data exchange activities.
●Performed comprehensive regression testing after interface updates and service modifications.
●Coordinated with third-party vendors for testing environment setup and issue resolution.
●Created detailed interface testing documentation including data flow diagrams and test scenarios.
●Managed defect tracking with detailed root cause analysis for interface-related issues.
Project: LIC Project Finance & Housing Loans
Duration: Oct 2021 – Jun 2023 Team Size: 7
Led testing implementation for LIC lending solutions with LOS, LMS, and CMS modules.
Key Responsibilities:
●Managed comprehensive testing for project finance loans including infrastructure, real estate, and commercial project funding.
●Executed end-to-end validation of housing loan processes from application to disbursement and servicing.
●Tested complex project finance evaluation workflows including feasibility analysis and risk assessment modules.
●Validated construction finance disbursement schedules and milestone-based funding release mechanisms.
●Performed testing for property valuation integration with approved valuation agencies and technical evaluation processes.
●Executed comprehensive testing for housing loan eligibility calculation including income assessment and affordability analysis.
●Tested legal and technical document verification workflows for property title clearance and approvals.
●Validated insurance integration for property insurance, title insurance, and loan protection coverage.
●Performed testing for floating and fixed interest rate calculations with rate reset functionalities.
●Executed comprehensive testing for EMI calculation, repayment scheduling, and prepayment processing.
●Tested collection management workflows for overdue tracking, notice generation, and recovery processes.
●Validated regulatory compliance requirements including NHB guidelines and RBI regulations for housing finance.
●Performed integration testing with LIC's core systems for customer data synchronization and policy linking.
●Executed testing for project monitoring and review processes including site visit tracking and progress evaluation.
●Tested comprehensive reporting modules for loan portfolio management, risk analysis, and regulatory reporting.
●Validated audit trail functionality for all loan transactions and approval workflows.
●Performed security testing for sensitive customer data protection and system access controls.
●Executed performance testing for large-scale loan processing and concurrent user scenarios.
●Coordinated with LIC business teams for user acceptance testing and process validation.
●Created comprehensive test documentation including domain-specific test scenarios and edge cases.
●Managed defect lifecycle with detailed impact analysis and business criticality assessment.
●Provided training and knowledge transfer to LIC operations teams on system functionalities.
Environment: Java, Oracle, SQL Server, JIRA, PSD, Manual Testing, Agile/Scrum, Black Box Testing.
Virinchi Technologies Lead Quality Analyst Hyderabad, India
Nov 2010 – Sep 2021
Project: Quick Cash (QC) - Micro-Financing Platform
Duration: May 2017 – 2021
Led testing for comprehensive micro-financing web application supporting Payday Loans, Instalment Loans, Check Cashing, and miscellaneous financial products.
Key Responsibilities:
●Executed comprehensive end-to-end testing for borrower registration workflows including identity verification and creditworthiness assessment.
●Validated payday loan processing including income verification, employment confirmation, and bank account validation.
●Tested instalment loan calculation engines for various tenure options and interest rate structures.
●Performed testing for check cashing services including check verification, fraud detection, and fund disbursement.
●Executed comprehensive testing for miscellaneous financial products including money transfers and bill payment services.
●Validated risk assessment integration with third-party agencies for credit scoring and fraud prevention.
●Tested collections management system including automated reminder systems and recovery workflows.
●Performed testing for bankruptcy processing workflows and legal compliance requirements.
●Executed comprehensive testing for internal money management including drawer/safe assignment and balancing operations.
●Validated inter-store money transfer functionality and cash management reporting.
●Tested employee management modules including role-based access controls and activity tracking.
●Performed extensive testing for state-level regulatory compliance across different jurisdictions.
●Executed comprehensive reporting module testing for business intelligence and management dashboards.
●Validated audit trail functionality for all financial transactions and system activities.
●Tested integration with banking systems for automated payments and fund transfers.
●Performed security testing for sensitive financial data protection and PCI compliance.
●Executed performance testing for high-volume transaction processing during peak periods.
●Tested mobile application features for customer self-service and account management.
●Validated notification systems including SMS alerts, email communications, and automated reminders.
●Coordinated with regulatory compliance teams for audit preparation and documentation.
●Created comprehensive test data sets for various customer profiles and transaction scenarios.
●Managed defect tracking with detailed financial impact analysis and regulatory compliance assessment.
Project: First Cash Financial Services (FCFS)
Duration: Nov 2010 – Jan 2020
Managed testing for integrated Title Loans and Title Instalment Loans processing system.
Key Responsibilities:
●Validated comprehensive Title Pledge disbursement processes including vehicle inspection and title verification workflows.
●Executed testing for vehicle lien transfer functionality and DMV integration for title processing.
●Tested customer onboarding workflows including identity verification, income assessment, and vehicle ownership validation.
●Performed comprehensive testing for loan-to-value ratio calculations based on vehicle appraisal and market value assessment.
●Validated title loan repayment processing including interest calculations and penalty assessments.
●Executed testing for vehicle repossession workflows and auction processes in case of loan defaults.
●Tested instalment loan features including payment scheduling, EMI calculations, and prepayment processing.
●Performed comprehensive testing for storefront operations including CSR workflows and customer service functionalities.
●Validated inventory management for vehicle storage and tracking systems.
●Executed testing for regulatory compliance including state-specific lending regulations and consumer protection laws.
●Tested comprehensive reporting modules for loan portfolio analysis, risk assessment, and business performance metrics.
●Performed integration testing with third-party services including credit bureaus and vehicle valuation systems.
●Executed security testing for customer data protection and financial transaction security.
●Validated audit trail functionality for all loan transactions and system activities.
●Tested mobile and web interfaces for customer account management and payment processing.
●Led team of 4 QA professionals including task assignment, progress monitoring, and performance evaluation.
●Conducted regular peer review sessions for test case validation and quality assurance best practices.
●Coordinated with development teams for complex issue resolution and system enhancement testing.
●Managed monthly release validation processes including regression testing and production deployment verification.
●Provided detailed daily status reports to management including testing progress, defect metrics, and risk assessment.
●Created comprehensive test documentation including domain-specific scenarios and edge case testing.
●Established testing standards and methodologies adopted across multiple projects.
Project: Need More Capital (NCP) - Multi-Lending Platform
Duration: May 2014 – May 2017
Led testing for comprehensive lending platform supporting cash advances, payday loans, instalment loans, and title loans.
Key Responsibilities:
●Validated comprehensive loan underwriting processes including automated decision engines and manual review workflows.
●Executed thorough testing of customer registration systems including identity verification, bank account validation, and creditworthiness assessment.
●Tested complex e-signature transaction workflows including loan originations, payment processing, void transactions, rescind operations, buyback procedures, and renewal processes.
●Performed comprehensive testing for location setup and configuration management across multiple states and jurisdictions.
●Validated security group configurations including role-based access controls and permission management systems.
●Executed extensive testing for business rules engine including rule creation, modification, and validation across different loan products.
●Tested third-party risk assessment integrations with Teletrack, DataX, Clarity Services, and MicroBilt for comprehensive credit evaluation.
●Performed comprehensive cash management testing including till balancing, deposit processing, and cash flow reconciliation.
●Validated employee maintenance modules including user management, activity tracking, and performance monitoring.
●Executed thorough testing for report generation including regulatory reports, business intelligence dashboards, and management analytics.
●Tested comprehensive batch job processing for end-of-day operations, interest calculations, and automated system maintenance.
●Performed extensive database validation including data integrity checks, transaction logging, and audit trail verification.
●Executed compatibility testing across different server environments and browser configurations.
●Validated comprehensive API testing for internal and external system integrations.
●Tested mobile application interfaces for customer self-service and account management capabilities.
●Performed load testing for high-volume transaction processing and concurrent user scenarios.
●Executed security testing for sensitive financial data protection and regulatory compliance requirements.
●Validated disaster recovery procedures and data backup/restoration processes.
●Coordinated weekly release cycles including regression testing, deployment verification, and production support.
●Managed defect tracking with detailed impact analysis and business criticality assessment.
●Created comprehensive test documentation including technical specifications and user acceptance criteria.
●Provided detailed daily status reports including testing metrics, risk assessment, and project milestone tracking.
Project: Title Max (TMAX)
Duration: Dec 2013 – Apr 2014
Executed testing for Title loan application with multiple and single payment schedule options.
Key Responsibilities:
●Validated comprehensive customer module functionality including customer registration, profile management, and account maintenance workflows.
●Executed thorough testing for vehicle-based collateral evaluation including title verification, lien processing, and ownership validation.
●Tested loan calculation engines for both single payment and multiple payment schedule options with varying interest rates.
●Performed comprehensive testing for transaction processing including loan disbursement, payment collection, and account adjustments.
●Validated regular business module functionality including security permission-based handling of all money-related transactions.
●Executed testing for store-level operations including cash management, till operations, and daily reconciliation processes.
●Tested comprehensive role-based security systems including user access controls and transaction authorization workflows.
●Performed extensive validation of reporting module functionality including business intelligence reports and management dashboards.
●Executed testing for data extraction capabilities including custom report generation and data export functionalities.
●Validated audit trail systems for all customer transactions and system activities with proper logging and tracking.
●Tested integration capabilities with external systems including credit bureaus and vehicle valuation services.
●Performed comprehensive regression testing to ensure system stability across different functional modules.
●Executed user interface testing including navigation workflows, form validations, and error handling mechanisms.
●Validated business rule implementations including loan-to-value ratios, interest calculations, and penalty assessments.
●Tested notification systems including customer communications, payment reminders, and system alerts.
●Performed data validation testing including database integrity checks and transaction accuracy verification.
●Executed comprehensive functional testing using black box testing methodologies and boundary value analysis.
●Validated system performance under normal and peak load conditions.
●Coordinated defect reporting and tracking using Bug Tracker with detailed reproduction steps and impact analysis.
●Created comprehensive test documentation including test cases, execution reports, and system functionality validation.
●Provided detailed daily status reports to project management including testing progress and quality metrics.
Environment: Java, Servlets, JSP, EJB, HTML, JavaScript, SQL Server 2008, Oracle Toad, Bug Tracker, SoapUI, Manual Testing.
Education
Masters in Computer Applications
Key Achievements
●Successfully led testing teams ranging from 2 to 15 members across multiple complex financial projects.
●Implemented comprehensive testing strategies for major banking clients including HDFC, LIC, and CARS24.
●Established robust defect management processes resulting in improved product quality and faster release cycles.
●Developed standardized testing documentation and walkthrough processes adopted across multiple projects.
●Successfully managed testing for regulatory compliance requirements across various financial domains.
●Consistently delivered projects within deadlines
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