Healthcare Administrative Leader
Resume:
LOURDES M. PERDOMO
CONTACT
********@*****.***
PROFILE
Dynamic experience professional with several years of health care administrative experience with proven track record of success in organizational management. Skilled in strategic planning, financial management, operations optimization, and leadership development. EDUCATION
HUDSON COUNTY
COMMUNITY COLLEGE –
SECRETARY CERTIFICATE
KEY SKILLS
Bilingual – Fluent Spanish
Microsoft Office, Outlook & Appl.
Timekeeping/Payroll
Data Entry/Billing & Collection
Account Receivable
Meditech, AMS, HCHB, FORCURA
Suturehealth
DocuSign
EXPERIENCE
Records Coordinator 2015- Present
AMEDISYS HOME CARE, Hackensack, NJ
Client Team Assistant 2013-2015
PATIENT CARE HOME CARE, Rochelle Park, NJ
Business Support Services Manager 2000-2011
VALLEY HOME CARE, Paramus, NJ
PROFESSIONAL DUTIES
Process all incoming documentation via HCBC/FORCURA; ensure all orders are accurate and complete with physician’s signature and sent to intended recipient
Coordinate “Plan of Care” for all newly admitted patients; confirm all documentations are in good order, perform internal billing process and conduct follow up with stakeholders as needed for payment
Managed a team of 11 personnel, responsible to providing high level quality support to over 20+ clinicians and 200+ patients; update daily job tasks for Patient Care assistance and coordinate supportive services of Agency, including business support staff, switchboard area and facilities management
Facilitated onboarding and orientation process for new employees, ensuring they received comprehensive training in requisite procedures and protocols.
Order, distribute and maintain record-keeping of all medical and office equipment and properly store and/or dispose of biohazard supplies in compliance to safety protocol
Managed confidential personnel records, including licenses, certifications, and credential verifications, to guarantee adherence to medical guidelines and protocols for patient care
Performed managerial duties including but limited to organize team meetings, create team goals in support of Agency corporate model, review and approve daily tasks, conduct annual performance goals, maintain employee time-keeping and resolve any escalations
Provided translation services in Spanish via phone, during in-person visits with clinicians, and through written communication as needed
Identified process enhancements as it relates to supply inventory and vendor relationships to negotiate sales with the goal of reducing expenses
Assisted Vice President of Finance in facilitating various task force meetings, identifying agenda items and resource materials for internal team and speakers, and overseeing budget documentation
Troubleshoot systems to ensure compatibility, investigate and review all discrepancies to ensure accurate and complete billing
Designed and executed an office space renovation, working closely with management, architectures, IT and other stakeholders for the purpose to present a space that fostered workplace belonging and inclusivity
Handle and distribute all incoming/outgoing mail
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