Waiter with Cruise-Experience: Bar Server Excellence
Resume:
January **** - March 2021
2013
2007
Braun Jonas Shiri Waiter
*** ***** **** **********, ********
+263********* ***********@*****.***
Objective
Dedicated and guest-focused hospitality professional with over three years of fine-dining experience and two years of cruise ship experience as a Bar Server. Skilled in delivering elevated dining experiences, upselling beverages and specialty dining, and creating memorable guest connections. Known for anticipating guest needs, maintaining impeccable service standards, and thriving in fast paced, multicultural cruise environments. Motivated, personable, and committed to delivering world class service
Experience
Celebrity Cruises
Bar Server
Delivered exceptional bar service in high-volume cruise environments, maintaining brand standards and ensuring guest satisfaction.
Actively upsold wines and premium beverages, consistently exceeding sales targets. Built strong rapport with guests, recognizing preferences and personalizing service throughout the voyage.
Maintained clean, well-organized service stations and followed all safety, hygiene, and onboard service procedures.
Used onboard POS and ordering technology to record orders accurately and promptly. Collaborated with multicultural teams to provide seamless service during peak operations and special events.
The River Brewing Company Smokehouse
Waiter
Prepared elegant, well-presented table settings and maintained pristine service stations in line with luxury hospitality standards.
Delivered food and beverage service in correct order and timing, adhering to fine-dining protocols.
Provided personalized menu recommendations based on guest preferences, dietary needs, and wine pairing knowledge.
Anticipated guest needs by observing behaviors and preferences, ensuring a seamless, memorable dining experience.
Promoted specialty dining options and sales promotions without disrupting the guest experience.
Responded promptly to service deficiencies and guest concerns, protecting the quality of the dining experience.
Education
National University Of Science And Technology
Comptia A+
Pass
Christian Brothers College
IGCSE
Pass
Skills
Fine Dining Service Standards
Wine & Beverage Knowledge
Upselling & Guest Engagement
Food & Beverage Menu Knowledge
POS & On-Board Ordering Systems
Table Setting & Service Station Maintenance
Cruise Ship Hospitality Operations
Guest Preference Recognition
Team Collaboration & Professional Conduct
International Cuisine Knowledge
Strong English Communication
Reference
Available Upon Request
Additional Information
STCW Certification
Knowledge of USPH & HACCP regulations
Warm, friendly, and professional communication style Strong teamwork and adaptability in diverse cultural settings High motivation to excel and consistently exceed expectations Ability to surprise, delight, and connect with guests
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