Seasoned Sales Professional with 30 Years Experience

Shirley M. Hughes

***** **** *** **** **** **** ● Jacksonville, FL 32258 ● 904-***-**** ● **********@***.*** SUMMARY:

Accomplished sales professional with exceptional communication skills and a proven track record of success during a 30-year tenure at Bellsouth Corporation. Highly task-oriented and dedicated, with excellent people skills and top-notch sales expertise. Seeking to transition into a role that aligns with my desire for a relaxed lifestyle earned through years of experience sales professional. My unique skillset and age make me a valuable candidate for employers looking for a seasoned professional with a diverse background. WORK EXPERIENCE:

Co-Op Advertising Representative, BellSouth Advertising and Publishing, Jacksonville, Florida (1983-1985)

● Negotiated with national corporations and distributors to produce advertising layouts for directory publication.

● Ensured distributors received maximum percentage reimbursement for utilizing logos and product emblems in their advertising.

● Maintained open communication with national corporations, providing BellSouth Sales Agents with the latest logo changes and reimbursement information. Customer Account Representative, BellSouth Advertising & Publishing, Jacksonville, Florida (1985-1998)

● Developed marketing strategies for Yellow Page directory advertisers.

● Created ad layouts designed to generate profitable revenue for multiple clients.

● Presented market-specific data to assist advertisers in making sound investment decisions, consistently exceeding sales objectives. Service Representative-Sales, BellSouth Telecommunications Corp, Jacksonville, Florida

(1998-2000)

● Achieved sales objectives by selling telephone services and telecommunication products to residential clients.

● Promoted wireless phone, paging, and telephone equipment offerings. Customer Service Associate, BellSouth Business Systems, Jacksonville, Florida (2000-2004)

● Processed requests from customers of large businesses with five or more lines.

● Established new, moving, or provisioned services to meet customer needs.

● Ensured timely delivery of all services to customers. Customer Service Associate, Z. C. Sterling Mortgage Corporation, Jacksonville, Florida

(2004-2005)

● Fielded inquiries from homeowners and insurance agents regarding mortgage insurance policies.

● Processed documentation related to homeowner's policies. Customer Service Associate, Medical Services Company (MSC), Jacksonville, Florida

(2006)

● Provided customer service within the Rx Card Division, addressing inquiries and assisting with prescription insurance matters.

Inside Sales Representative, VERITIV CORPORATION, Jacksonville, Florida (2006-2025)

● Conduct sales and order processing of fine printing paper, packaging materials, and facility maintenance supplies.

● Consistently meet and exceed sales goals and objectives. EDUCATION AND PROFESSIONAL MEMBERSHIPS:

Matthew William Gilbert High School, Jacksonville, Florida High School Diploma (1970) Florida Community College of Jacksonville (FCCJ), Jacksonville, Florida A.S. Degree with a Certificate in Paralegal Studies (2005-2006)

Certificate in Excel 2003 Level 1

Member of the National Honor Society and Middle Tennessee Paralegal Association REFERENCES:

Available upon request.

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