Multifaceted Administrative Professional and Customer Service Expert
Resume:
Tysha Morgan **** Rittenmore Dr.
Missouri City, Texas
77489
**************@*****.***
EXPERIENCE
Alorica, Remote Location, Missouri City, TX —
Customer Service
September 2022 - Current
Answering inbound calls assisting customers with daily banking and credit card needs while delivering customer satisfaction, managing correspondence, ordering supplies, and keeping shared office areas organized and functional. Other responsibilities include educating clients on new products and customer retention.
Gulf Coast Commercial Lending, Houston, TX — Administrative Assistant
March 2020 - August 2022
Administrative duties include answering calls, managing correspondence, ordering supplies, and keeping shared office areas organized and functional. Other responsibilities include customer relations and event planning.
Southwest Schools/Phoenix Schools, Houston, TX — Testing Administrator & Proctor
June 2012 - March 2020
Responsibilities included following STARR testing program policies and procedures, handling of sensitive materials, monitoring and assisting testing staff and examinees.
EDUCATION
Purdue Global University — Master of Business Administration OCT 2018- JAN 2021
LICENSE
Texas Department of Insurance - Adjuster All Lines License #3043624 Exp. 11/30/2025
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